Case Date:

3/24/2022

Hello, I am the facilities manager of Trinity Episcopal Church (111 s Grant Street). I reported a gas meter that I believe is unsafe. My case was closed with no further discussion about the concerns of the Church or the well-being and safety of us or our neighbors. The pipe on the meter is NOT well protected and it juts out beyond the profile of the building. Large trucks traverse that alley, not to mention cars. Our building has been struck on occasion by vehicles driving through or backing up while delivering food/supplies etc. The small pipe protecting the meter is only 4 feet tall and has been struck one time already by the wheel of a vehicle. We strongly believe that this will not be the last time and that our building and the well-being of its occupants are being placed in an unsafe situation. While I did not ask that the meter be moved - I would ask that it be better protected at the very least. The pipe protecting it is NOT adequate and it does not address the remainder of the gas pipe that is in danger of being struck by the mirrors or other parts of the very large trucks that regularly enter and exit that alleyway. These are the two issues we want addressed. I will be saving copies of this report and the last one - along with the city's response in our files here at Trinity. When that pipe is struck by a passing vehicle, we will be holding all of the parties we've reported this issue to, responsible. I strongly urge the City and the Gas Company Centerpoint to reconsider leaving that meter in its unsafe and inadequately protected condition. Thank you, Kevin Burdeshaw Facilities Manager Trinity Episcopal Church

Case Date:

8/30/2022

Bamboo in the backyard and easement

Case Date:

5/15/2021

Busted/broken utility pole on corner of Madison and 15th.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

7/30/2023

There is a foul odor in the neighborhood on some evenings after dark. It smells like chemicals to me. Other neighbors describe it as "burning trash". I'm concerned that it may be meth.

Case Date:

3/3/2023

My package was stolen from my apartment building, and I was told to make a police report in order to help find out where it is.

Case Date:

12/2/2021

There is a homeless man with a dog named John outside the Starbucks on Indiana ave, and I really want to see the city help this man out, he is a lovely soul and deserves to be helped

Case Date:

4/29/2022

I lost my wallet which contains my ID, driver license, credit and debit cards and most important of all a written copy of my social security number. I hope this does not come to bite my butt. I know I likely not get it back that is ok but if they use my social I would like this to be on record for me to get another one. So sorry if this causes issues later on. But I lost the wallet april 28, at around 4 or 8pm I realized i lost it at around 10pm. The theft used my card to make a purchase at chipotle. thats the last I know about it. Thank you and have a great day.

Case Date:

11/18/2021

This has been on going now for over a week it is all day and all night the people that live there are running a generator to run power into the house and to the 2 rvs in the back by the alley. It’s super loud and I can’t take it much more. I’m honestly surprised the SCCAP office hasn’t made any complaints yet.

Case Date:

11/19/2021

Checking to see if anyone has gone to the residence about the super loud noise coming from there all day and night. This has been on going for weeks now!