Case Date:

7/22/2024

I hope someone from the appropriate city department can help me with a tree issue on my neighbor's property that is endangering my home. Perhaps someone could contact them and request that they need to remove the tree or trim it. It is an investment property for them, which they do not live in, so they have not been keen on addressing it. I recently purchased this house at 1017 W Howe St. During the recent storms, one of the large silver maple trees at my other neighbor's property fell into my roof, destroying the back half of my home and causing extensive mold and flood damage. I am trying to address the issue with the trees now so this does not happen again to any of us. I only received half my claim amount from my insurance due to nonrecoverable depreciation and the deductible, which is only enough to replace the roof, though there has been extensive interior damage and flooding as well. Upon looking into the surrounding trees and contacting some folks about it, I have learned that my neighbors to the left of my house have been aware that their tree that is growing over my roof has extensive heart rot and is hazardous. The people who owned the home before them were landlords and were aware of the issue as well, but chose to sell the home when the tree destroyed their roof some years back, rather than cutting it down as needed, and it still hasn't been addressed. The people I purchased my home from said they had an arborist come do an examination and recommended that the tree needs to be removed, or at least trimmed back so it is not endangering my home should it fall, and it is likely to. I have also had multiple tree companies come do estimates for me regarding other tree work, given the damage that has occurred, as well as roofing contractors and chimney contractors. All of them say the tree is dangerous and needs to come down. I have included an image from the back of my home, and the tree in question here is the one on the right of the image.

Case Date:

7/15/2024

I have been dealing with a leak from the upstate department for seven weeks now. I have spent my own money and my own time to redirect the leak. I have had to move furniture in my living room and bedroom. I spent multiple shop vac, moving furniture, vacuuming, and spraying the carpet. I have had absolutely no help from the summit point staff after making six submissions for their help. I would appreciate any help I can get.

Case Date:

7/14/2024

I have been dealing with a leak from the upstate department for seven weeks now. I have spent my own money and my own time to redirect the leak. I have had to move furniture in my living room and bedroom. I spent multiple shop vac, moving furniture, vacuuming, and spraying the carpet. I have had absolutely no help from the summit point staff after making six submissions for their help. I would appreciate any help I can get.

Case Date:

7/11/2024

I have been dealing with a leak from the upstate department for seven weeks now. I have spent my own money and my own time to redirect the leak. I have had to move furniture in my living room and bedroom. I spent multiple shop vac, moving furniture, vacuuming, and spraying the carpet. I have had absolutely no help from the summit point staff after making six submissions for their help. I would appreciate any help I can get.

Case Date:

6/28/2024

My husband and I are present members of the YMCA, and go this facility often. We are concerned about the lack of cleanliness of the locker room, bathrooms and the drinking fountains. This is a health risk to our community, with the potential for diseases. Also, the drinking fountain in the track area is warm, plus never cleaned. Another example is in the shower. I have seen something left accidently like a shampoo bottle, and I will see it there for weeks at a time. The shower smells of urine,and it is NOT clean. Again, we are very concerned about possible diseases. The health department needs to do an inspection. My husband and I have complained to the YMCA multiple times, but nothing has changed. Thank you for any help you can provide to make the YMCA safer for our community. Thank you, Concerned Registered Nurse

Case Date:

6/23/2024

It appears that here is an obvious over occupancy at the above address. I counted no less 9 cars there on 6-23-24, and there is consistently at least 6 different cars there lined up and down the road, and several adults their on a consistent basis. This is obviously against code and not safe for visibility along that part of the road. I will gladly get photos if needed.

Case Date:

6/13/2024

Invasives in the right of way, the north property line, and along the creek including privet, poison ivy, burning bush, & multiflora rose.

Case Date:

2/16/2024

Pretty confident there is a person living in an old van on the property in the driveway. Is that legal? People are coming and going all day long. Cars parked in the yard. Trash everywhere.

Case Date:

2/3/2024

We had to move due to our rental, not having heat or running water. The hot water heater went out, as well as the heater. Landlord refused to fix. The landlord was notified, and the response was for us to fix it.

Case Date:

12/1/2023

I’m having a mold issue inside my apartment and I cannot get management to do anything for it. They keep saying they cannot find anything wrong. However, I keep finding stuff molded and keep making them aware of that and it’s all of my personal belongings that keep ending up molded. They placed a dehumidifier in here a while back to “solve the issue” and It runs 24/7 and I’ve still continued to find my stuff molded and I’ve asked them to come look again and do something about it and they aren’t. I have a 3 year old child with asthma and the mold isn’t good for her health. It constantly smells moldy in here.