Case Date:

10/16/2024

Hello. The team laying the fiber cables dug up my front yard to lay the fiber. There are still cones and a pile of dirt in my front yard. I’d like to go ahead and repair the damage to my yard, but as the cones are still present, I’m not sure if the team is coming back to dig more. Please advise. Also, the team dug a hole in the street in front of my driveway. They filled it with gravel, but the gravel is starting to settle and there is now a depression in the street. Will this hole be properly repaired soon? Thank you.

Case Date:

10/3/2024

So this truck initially was blocking the walk over on the trail at second and Morton area by Kroger traffic was backed up, but he decided that he put his truck over the crossover anyway then before he pulled away through a cigarette out right in front of me and other people I was able to catch up with him on my bicycle. I hate complaining, but you know we pay these people money to do work for us and they come in to our city and they litter like that. It just doesn’t sit well.

Case Date:

9/20/2024

This trailer has been left on my property since June. I have contacted my rental company, Sarge, as well as Duke and Gigabitnow to see who it belongs to. I have not found out where it came from. This is a student property with a parking lot behind for over twenty cars. It is taking up space and we residents have to sometimes park on the street, risking a ticket. Please contact me on how I can get this removed.

Case Date:

8/28/2024

Orange fiber optic conduit exposed at SW corner of Grant/11th Streets intersection.

Case Date:

8/28/2024

The fiber optic installation in the neighborhood appears to be over, but they left an orange conduit sticking out of the ground at the NE corner of Wasjington/Cottage Grove intersection.

Case Date:

8/9/2024

We are deeply concerned about the company that is building retreat army record to check for yourself.

Case Date:

7/24/2024

This is an Envirosac of cement (concrete construction debris), likely left over from fiber optic installation one year ago. It is at the residence of 2809 E Daniel Street. It was a box of powdered cement, that naturally hardened into concrete, making it VERY heavy. I would like to know who to contact to remove this from the easement? Another neighbor asked the residents to please remove it, however they have not, and they likely do not think it is their place to do so since the fiber optic company fractured their driveway and did not take this box of cement with them when they repaired it. Can you please point me in the right direction. Photos included. Thank you!

Case Date:

6/24/2024

708 West 8th St. (corner of 8th & Fairview St.) is rarely mowed, is overgrown with invasives- in the front and sidewalk- trees like Chinese elm, poison ivy, Asian bush honeysuckle are growing out of a limestone wall falling onto the sidewalk part on Fairview. Come August kids will walk to school and the whole legnth of that sidewalk including the house on 9th and Fairview has plants coming onto the sidewalk.

Case Date:

6/13/2024

There is a hydrant with a big mound of dirt adjacent to it and snow fencing surrounding it completely. This is at 9th and Fairview. This seems like a hazard. It looks to be part of the city’s fiber project

Case Date:

5/2/2024

Last few weeks we had the people laying fiber lines in our neighborhood. A few weeks ago when we had a lot of rain they had their utility sign in the tree plot near our dive way. Which caused this huge hole were the sign was. My picture really doesn't due this huge whole justice but here's a picture. It's on the left side of my drive if you are looking from the street. Is this something that they could come back and fix? I would appreciate it. Thanks