Case Date:

5/14/2002

Ms. Foster sent an email through the COB E-Government web site. Her complaint is to keep her current service, she has to upgrade to digital which includes one premium channel at an additional $2.00 a month charge. She had to wait on the Insight representative to arrive, and buy a new VCR because hers is not compatible with digital. She was happy with her current service, and without the premium channel she would not have had to change. However, Insight has been trying to make it up to her.

Case Date:

6/1/2005

Unburied cable request. See attached email for details

Case Date:

6/1/2005

wanted to know what he should do about an intimidating looking tree that was near to his property.

Case Date:

6/1/2005

looking for information on who is the responsible party in regrads to cleaning out a clogged ditch next to his residence.

Case Date:

6/1/2005

wanting extra police patrols around his neighborhood durning communting times because there is a lot of traffic, that creates a dangerous situation.

Case Date:

3/21/2005

Mr. Dyer wants to know how he can access his Bloomington City e-mail from home.

Case Date:

3/21/2005

Inquiring into where to find a schedule of classes offered by the Parks and rec department

Case Date:

3/21/2005

She has just moved to Collins Living Learning Center and as a D5 dorm parking permit. She needs another permit in order to park her car around Collins and not receive a ticket.

Case Date:

3/21/2005

Ms. Toney is looking for speakers on women's issues for a garden club.

Case Date:

3/21/2005

She is doing a report on trash and recycling levels and needs numbers for amounts of trash and recyclables in Bloomington for 2003 and 2004.