Case Date:

1/27/1998

General concerns about TCI including programming switches w/out notification, loss of DMX program. Letter is on file.

Case Date:

8/21/1997

Re: Acct # 8790-56-001-0817559. Subscriber says she received bill which she doesn't owe. Says bill was paid, she moved July 25, TCI office "wouldn't shut off the cable". Sibscriber did not provide copy of bill. See letter attached.