closed #124321
Other
563 E Graham PL
- Case Date:
- 11/14/2011
heat is not working properly
heat is not working properly
tree snapped in half, still alive but concerned it will cause problems
Garbage cans are out by the street and have been there for a couple of weeks.
parking on unapproved surface
Soweol states that oil from the Precision Transmission place is running onto her property. Can the City please do something.
meter sinking-replace gravel in driveway
METER SINKING AND WANT GRAVEL IN DRIVEWAY
BT Access client upset with new scheduling system. Feels half-hour window is too much. Feels BT did not include drivers and/or passengers in process and that "communication was zero". Needs consistency in scheduling her pickups.
Called on behalf of customer who uses BT access. This usually quiet & reasonable lady is livid at BT Access. Says new scheduling system does not work and BT staff (not drivers) have been unpleasant & told her they are not a social organization.
Objects to new BT Access scheduling system. Not enough communication with riders. Regular users of system need predictability. BT has not shown compassion or attention to the concerns that they've been given.