after first call modem was replaced & orig. problem repaired; now experiences periodic interruptions in internet connection (30s to 1min) almost every evening. problem never occured before; left message with Patrick Cannon again - has never been called back.
Last Wed., Sept 5, he started experiencing difficulty with his internet connection. The modem would drop the connection; he would reset it, and it work for about ten minutes, and then drop the connection again. He contacted Insight using both the 1-800# for @HOME services and a second number he had for Patrick Cannon. The rep who helped him at the 1-800# simply entered the complaint in the system and no action was taken. He only got voice mail for Cannon.
Mr. Sanders is upset with Insight's automated message system. He telephoned Insight about the letter enclosed in his June billing statement. Scott Cooley was unavailable for comment. This complaint was received by Patricia George.
HOSE FROM PUMP RUNNING INTO CREEK IN REAR OF HER HOUSE, IT IS MAKING NOISE
Abandoned auto on Hagan St.
HIT WATER LINE WHILE DIGGING
Citizen says City required Jim Ray to put sidewalk in front of his house, work is going on right now. Sidewalk installation has lowered water meter, now water runs into meter box when it rains, meter box needs to be raised.
Citizen says City required Jim Ray to put sidewalk in front of his house, work is going on right now. Sidewalk installation has lowered water meter, now water runs into meter box when it rains, meter box needs to be raised.
Citizen is wheelchair bound, uses BT access. Says recent switch to computerized system requires that she be picked up too early and gets her to work and therapy 40 minutes too early. Says previous system worked perfectly, she got there right on time. Says she is not the only user unhappy with new computer system, that it is inconvenient for others as well. Wants to go back to her previous pick-up time.
WANTS WATER TURN ON AFTER HOURS CALL TAKEN BY CONTROL