Case Date:

7/2/1999

Mr. Chin copied the City of Bloomington on a letter to Insight Communications regarding incorrect billing for cancelled service.

Case Date:

6/2/1999

FIRE HYDRANT LEAKING

Case Date:

12/5/2002

See attached memo regarding Mr. Van Arsdale's complaint.

Case Date:

5/8/2002

Customer is forced to get an analog box to receive cable services; not only is Insight forcing her to rent the box, but Insight has made it very difficult to arrange for the box to be installed. An arrival time for a tech cannot be guaranteed; cust. waited from 8-12 and was then told she had the wrong date. Customer feels Insight is forgetting that she is the customer, and Insight is the service provider.

Case Date:

8/24/1998

WANTS TO KNOW IS UTILITIES REPAIRS YARD AFTER WORK,C REWS JUST FINISHED TODAY.

Case Date:

8/24/1998

WANT YARD REPAIRED, CLEAN UP STONE IN GRASS

Case Date:

6/8/1998

WANT YARD REPAIRED WHERE CBU WORKED

Case Date:

7/15/1997

INDIANA GAS CREWS HIT WATER LINE

Case Date:

6/16/1997

Tenant Complaint about bad plumbing, taking weeks to send someone, toilet doesn't flush part of the time, landlord has been contacted repeatedly; smoke detectors are inoperable, building is poorly lit.

Case Date:

5/12/1997

Citizen says that residents keep using alley between 601 and 611 S. Park as a parking area. Says they block off the alley with cars, this happens mostly at night.