closed #63236
Other
708 S Ballantine RD
- Case Date:
- 7/1/1998
WANTS STREET CUTS REPAIRED WHERE CREWS WORKED TWO WEEKS AGO
WANTS STREET CUTS REPAIRED WHERE CREWS WORKED TWO WEEKS AGO
METER SINKING AND WANT GRAVEL IN DRIVEWAY
WANT EMERGENCY AFTER HOURS LINE LOCATIONS
BT Access client upset with new scheduling system. Feels half-hour window is too much. Feels BT did not include drivers and/or passengers in process and that "communication was zero". Needs consistency in scheduling her pickups.
Called on behalf of customer who uses BT access. This usually quiet & reasonable lady is livid at BT Access. Says new scheduling system does not work and BT staff (not drivers) have been unpleasant & told her they are not a social organization.
Objects to new BT Access scheduling system. Not enough communication with riders. Regular users of system need predictability. BT has not shown compassion or attention to the concerns that they've been given.
Continuing problems with at Steeplechase Apts. The complex wasn't ready to move into to begin with; the friveway isn't paved, and other problems exist.
Transients are using the shelter in Building Trades Park as overnight housing.
A landscape wall built on the individual's property interfers with the site triangel.
A landscape wall built on the individual's property interfers with the site triangel.