closed #122309
Other
811 W 3rd ST
- Case Date:
- 1/31/1995
Ms. Foster emailed Denise Henderson on Monday Jan. 13, 2003, Ms. Henderson then forwarded the email to Christina Fulton and Rosha Hardin. Please see attached email and Memo.
Citizen filed complaint concerning the forced installation of digital services and now is paying 20% more for something she never wanted. Citizen stated she was not told about the rate increase when the digital service was installed.
Customer is forced to get an analog box to receive cable services; not only is Insight forcing her to rent the box, but Insight has made it very difficult to arrange for the box to be installed. An arrival time for a tech cannot be guaranteed; cust. waited from 8-12 and was then told she had the wrong date. Customer feels Insight is forgetting that she is the customer, and Insight is the service provider.
appears that sump pump with possible sewage is discharging onto the road just north of the drive way.
Tenant Complaint about bad plumbing, taking weeks to send someone, toilet doesn't flush part of the time, landlord has been contacted repeatedly; smoke detectors are inoperable, building is poorly lit.
WANTS SEWER LATERAL LOCATED WHILE SNAKE IS IN
WANTS DIRT PILE REMOVED, YARD REPAIRED
WANTS VALVE BOX RAISED ASAP
YARD NEEDS COMPLETED, WAITED UNTIL FALL