Case Date:

7/26/2004

Mr. & Mrs. Heimer would like have the same attention given to visually impaired programing that has been given to hearing impaired. Also, during the most recent storms, the SAP function for audio did not work well. Mrs. Heimer indicated that she will probably attend the next TCC Meeting.

Case Date:

7/6/2004

Mrs. Kroener stated that she built a new house and have been trying to get Insight to install a line since Jan. of 2004. Kroener stated that someone from Insight came out to her house in Jan. and said that they woulod be back to install the line and never came back. Kroener stated that every time she calls Insight the line is busy. Kroener is very unhappy with insight's customer service and would like someone from Insight to call her back.

Case Date:

2/5/2004

question about section 16.20.040 of municipal code and process of proposed ordinance. reply-anwsered question and referred to Dan Sherman

Case Date:

1/14/2004

new resident asking for recycle bin and trash pickup schedule reply- forwarded email to public works to fulfill recycle bin order and to send trash magnet

Case Date:

1/13/2004

website looks real nice reply- thanks for sending this email

Case Date:

1/12/2004

ids reporter looking for info on how frats, sororities, and dorms are exempt from the housing ordinance reply- forwarded email to HAND

Case Date:

9/26/2003

She has rats in her unit(this is being addressed via a rental complaint) and want inspector to check neighboring lots for trash or possible other food sources. They are keeping all of their trash picked up but worried others in the area may not be doing the same.

Case Date:

9/17/2003

501 E 7th has a dumpster in the front yard for trash -- it is not being used for construction.

Case Date:

9/3/2003

2 junk cars in drive weeds get over a foot tall before they get mowed. house is just a eyesore

Case Date:

9/3/2003

2 junk cars in drive weeds get over a foot tall before they get mowed. house is just a eyesore