Case Date:

7/22/2024

I hope someone from the appropriate city department can help me with a tree issue on my neighbor's property that is endangering my home. Perhaps someone could contact them and request that they need to remove the tree or trim it. It is an investment property for them, which they do not live in, so they have not been keen on addressing it. I recently purchased this house at 1017 W Howe St. During the recent storms, one of the large silver maple trees at my other neighbor's property fell into my roof, destroying the back half of my home and causing extensive mold and flood damage. I am trying to address the issue with the trees now so this does not happen again to any of us. I only received half my claim amount from my insurance due to nonrecoverable depreciation and the deductible, which is only enough to replace the roof, though there has been extensive interior damage and flooding as well. Upon looking into the surrounding trees and contacting some folks about it, I have learned that my neighbors to the left of my house have been aware that their tree that is growing over my roof has extensive heart rot and is hazardous. The people who owned the home before them were landlords and were aware of the issue as well, but chose to sell the home when the tree destroyed their roof some years back, rather than cutting it down as needed, and it still hasn't been addressed. The people I purchased my home from said they had an arborist come do an examination and recommended that the tree needs to be removed, or at least trimmed back so it is not endangering my home should it fall, and it is likely to. I have also had multiple tree companies come do estimates for me regarding other tree work, given the damage that has occurred, as well as roofing contractors and chimney contractors. All of them say the tree is dangerous and needs to come down. I have included an image from the back of my home, and the tree in question here is the one on the right of the image.

Case Date:

7/21/2024

A large branch broke on the tree in the front yard of 1121 S Henderson. It’s about 30’ long and pretty big. It’s just barely hanging on. If it falls, it will most likely land in the sidewalk and could easily hurt or kill someone. This fell 3 weeks ago during the storm. I understand the tree folks are busy, but that has mostly slowed down. I even saw a truck stop and offer to remove it… I used this form because I didn’t see an option that made sense for this type of report.

Case Date:

7/15/2024

I have been dealing with a leak from the upstate department for seven weeks now. I have spent my own money and my own time to redirect the leak. I have had to move furniture in my living room and bedroom. I spent multiple shop vac, moving furniture, vacuuming, and spraying the carpet. I have had absolutely no help from the summit point staff after making six submissions for their help. I would appreciate any help I can get.

Case Date:

7/14/2024

I have been dealing with a leak from the upstate department for seven weeks now. I have spent my own money and my own time to redirect the leak. I have had to move furniture in my living room and bedroom. I spent multiple shop vac, moving furniture, vacuuming, and spraying the carpet. I have had absolutely no help from the summit point staff after making six submissions for their help. I would appreciate any help I can get.

Case Date:

7/11/2024

I have been dealing with a leak from the upstate department for seven weeks now. I have spent my own money and my own time to redirect the leak. I have had to move furniture in my living room and bedroom. I spent multiple shop vac, moving furniture, vacuuming, and spraying the carpet. I have had absolutely no help from the summit point staff after making six submissions for their help. I would appreciate any help I can get.

Case Date:

7/7/2024

The property at 411 E Glendora looks abandoned and in bad repair. It was on Zillow as rental property. There is an old car on site and it has windows broken out. There is also a discarded chair at curb. Can you please direct me to proper office to report the property. I drive by it everyday and it’s getting worse and definitely an eye sore. Thank you

Case Date:

6/28/2024

My husband and I are present members of the YMCA, and go this facility often. We are concerned about the lack of cleanliness of the locker room, bathrooms and the drinking fountains. This is a health risk to our community, with the potential for diseases. Also, the drinking fountain in the track area is warm, plus never cleaned. Another example is in the shower. I have seen something left accidently like a shampoo bottle, and I will see it there for weeks at a time. The shower smells of urine,and it is NOT clean. Again, we are very concerned about possible diseases. The health department needs to do an inspection. My husband and I have complained to the YMCA multiple times, but nothing has changed. Thank you for any help you can provide to make the YMCA safer for our community. Thank you, Concerned Registered Nurse

Case Date:

6/28/2024

water left running from property outlet. I turned it off. it needs a lock to keep off

Case Date:

6/27/2024

Excessive build up of debris/belongings are piled up on porch and are unsightly; furniture exists on porch that is generally not intended for outdoor purposes.

Case Date:

6/26/2024

There is a derelict house at 410 S Highland. Almost every night (it's 9:45 now) people are using a mini front loader and moving stuff around and there's an enormous trailer parked in the street. It would be great to know what the heck is the future of this eyesore. Thanks