Case Date:

11/19/1996

EMERGENCY SHUT OFF WATER ADVISED OF $54.00 AFTER HOURS CALL OUT SERVICE CHARGE

Case Date:

1/22/1997

storm sewer backing up into his yard and flooding

Case Date:

1/22/1997

storm sewer backing up into his yard and flooding

Case Date:

7/26/2004

Mr. & Mrs. Heimer would like have the same attention given to visually impaired programing that has been given to hearing impaired. Also, during the most recent storms, the SAP function for audio did not work well. Mrs. Heimer indicated that she will probably attend the next TCC Meeting.

Case Date:

7/24/2003

An ideal cable contract would be for Insight or another cable company to have a cafeteria plan that citizens could choose from or at least have an intermediate level between Basic and Classic that would omit expensive Sport Channels (ESPN).

Case Date:

6/29/2006

Mr. Heimer stated that during a recent severe weather alert , the scrawl across the screen left off the counties included in the alert. The alert was for counties in Northern Indiana. However, the counties should be listed no matter the location. Mr. Heimer contacted Channel 13 News Station in Indianapolis for further information and could not talk to a live person at the station. He feels that interactive system between News Stations and Insight to inform the public.

Case Date:

9/21/1995

See attached pages. Building deck at Le Petit Cafe w/o building permit.

Case Date:

9/25/1995

Case Date:

12/2/1997

Citizen is TCI subscriber who receives most premium services. Says except for HBO, reception is usually bad - double images, not sharp quality, etc. TCI has come to check and told her the problem was with the "traps" they use but nothing could really be done. Feels she should be able to get a better picture for the cost of the premium channels. At the time, TCI was trying to improve the quality of picture.

Case Date:

2/28/2005

Problem in the neighborhood regarding people parking cars on or across sidewalks and parking on yellow curbs. Why not allow citizens to write tickets?