Case Date:

4/12/2004

Several rats living in a hole next to the railroad ties at the SE corner of Atwater & Mitchell. Ms Cheek also notified the Monroe County Health Dept.

Case Date:

3/24/2004

Mrs. Chase wanted to make the Council aware of the rate increase she received from Insight. Mrs Chase stated that Insight did not supply "any better programs" with the rate increase. Mrs. Chase would like to know "what citizens can do about it."

Case Date:

2/5/2004

Phyllis & Samuel Guskin wrote re. 1725 E. Hunter Ave. They want to object to a request to subdivide existing single family residential lot at 1900 Atwater. They feel that the land is unsuitable for development because it appears to be a sinkhole. They also feel that the water retention needs should be addressed before any development is permitted. Letter was received by Util. Dept. but referred to COB Planning Dept.

Case Date:

12/19/2003

Mr. Plucker stated that he had called Insight 2 weeks ago to inquire about Insightbb. Mr. Plucker ask the representative if there were any special offers if he signed up for the service, the rep told him that there were no outstanding deals at this time. Mr Plucker stated that he then heard (a few days later) an ad on the radio advertisng a special promotion if someone signs up for Insightbb. Mr. Plucker then called Insights customer service and told them that he had heard the advertisement

Case Date:

12/19/2003

Mr. Plucker contacted the Public Works Department 12/19/2003. Mr. Plucker called Insight customer service to inquire about Insightbb and to see if there were any specials if someone were to sign up for the service. The Insight rep. told Mr. Plucker that there were no deals for the Insightbb service. A few days later Mr. Plucker heard an advertisement on the radio for the Insightbb service offering a special, he then contacted Insight in hopes of getting the service at the special price.

Case Date:

12/17/2003

There is water flowing from the side of the apartment building onto the sidewalk and streets. The water smells like washing machine water.

Case Date:

12/9/2003

Constructing a concrete pad without permits. Bamboo and canvas covering a boat as well as pouring a concrete pad for the boat to sit upon.

Case Date:

11/10/2003

WOULD LIKE THE PARKING SITUATION TO BE CHECKED AT THIS RENTAL. 3 CARS ARE PARKING PARALLEL TO HER PROPERTY AGAINST HER STONE FENCE WHICH IS NEXT TO HER GARAGE. THEY ARE SO CLOSE THAT SHE IS AFRAID THEY WILL PUSH HER FENCE OVER INTO HER GARAGE. IS THIS PARKING AUTHORIZED? THEY ARE PARKING ON THE GRASS.

Case Date:

10/16/2003

Mr. Smith was concerned about poor drainage in his parking lot. Stated that he thought Lineal Contracting was scoping his drain. He want his wanting the City to provide him with the results from the Lieneal scope or he wants the city to scope it for him.

Case Date:

10/13/2003

Mr. DeBruicker stated in an email that in February 2003, Insight ran new cable wire to his home. The cable has not been buried even though he has called Insight several times. He would like the new cable wire buried and the old one removed.