Case Date:

12/31/2009

"car with tire on the outside of trunk" complaint and supporting documents in file

Case Date:

11/19/2002

See attached memo regarding cable converter box.

Case Date:

4/25/2002

customer pays $1.99/mo for a converter box for ea. television in order to receive Showtime/HBO; customer feels this charge is unfair and another way for Insight to make an additional profit

Case Date:

7/17/2001

Subscriber called Insight about reception problems with Showtime; she was told that the premium channels would be switched to Digital in the coming months, and because of this changeover Insight would not repair it. Subscriber would like to know why it is necessary that she change to Digital and why the current service cannot be repaired. She would also like to know if the new service will provide better reception and better service or will the quality be the same?

Case Date:

1/26/1995

Case Date:

1/22/2000

FIRE HYDRANTHIT IN ACCIDENT REPORT, AFTER HOURS CALL TAKEN BY CONTROL

Case Date:

1/26/1995

Case Date:

4/28/1998

There is an abandoned vehicle in the front of 2427 Brittany Lane. It has been there at least a month. He just wants it removed. The description of the vehicle is: Grey 4 door chevy with some front end damage.

Case Date:

7/21/1997

ADDITIONAL LINE LOCATES NEEDED BROWN AVENUE BY SERVICE

Case Date:

9/1/2004

Large pile of yard waste has accumulated in the back yard from where limbs have fallen out of the trees. Caller is concerned that it is attracting rodents and snakes. This is on the deadend of Maxwell