Case Date:

9/1/2002

Emergency line locate.

Case Date:

7/29/2002

Emergency line locates needed at College Mall Rd and Moores Pike.

Case Date:

7/5/2002

Down spout damage when Utilities put new sewer main on Cherokee Dr.

Case Date:

12/22/2004

Case Date:

1/29/2004

is permit required for city park parking lots reply- no permit required, can't leave your car overnight

Case Date:

1/8/2004

lost visitor permit, wants a new one reply- you can only get one per year per residence, sorry, gave phone # for parking div.

Case Date:

6/19/2003

made wo to replace pit

Case Date:

5/14/2002

The above address is Mr. Holdeman's daughter residence. Mr. Holdeman called Insight to get a price quote for digital cable. He was quoted $59.95. He received a bill in the amount of approximately $109.00 and was billed for two boxes (@$7.99 each) instead of one. He is upset that he was again quoted one price and billed another. He is also concerned that he was not told that his bill would include sales tax, franchise fees, and other user fees by the customer service representative.

Case Date:

3/22/2002

cust was recently annexed. He is not pleased with having the new charge of 2.35 for stormwater since there are "no storm drains" where he lives.

Case Date:

1/2/2002

sump pump draining into the street at the corner of S. Washington and Wylie.