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City of Bloomington, Indiana

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closed #136423

Parking Meters and Citations

1501-1645 West 3rd Street

Case Date:
2/20/2014

I rec'd a parking ticket today and I want you to know why. I am not appealing it. First time users are at a loss when using the credit card. there should be easy to follow prompts on the screen, and posted somewhere close instructions as to how to use it. I thought I had 3 hrs, turned out I didn't. Procedures should be clear enough that this doesn't happen.

closed #137030

Parking Meters and Citations

Case Date:
4/3/2014

I REPORTED A MALFUNCTIONING PARKING METER AT ZONE7683, METER#SCOL107A. I DEPOSITED $2.00 IN THE METER AND IT DID NOT CREDIT ME ANY TIME AT ALL. I MOVED TO A DIFFERENT SPACE, TO AVOID GETTING A TICKET, AND HAPPENED TO RUN INTO THE METER LADY WHO GAVE ME THE NUMBER TO CALL TO REPORT THE METER. A METER TECH CAME RIGHT AWAY, AND REPAIRED THE METER, BUT COULD NOT REFUND MY $2.00. I UNDERSTAND THINGS BREAK, BUT IF I HAD NOT NOTICED THE MALFUNCTION, I WOULD HAVE GOTTEN A TICKET. IF I HAD NOT REPORTED IT SOMEONE ELSE COULD HAVE GOTTEN A TICKET. SO I WOULD LIKE MY MONEY BACK. QUARTERS WOULD BE ACCEPTABLE.

closed #137789

Parking Meters and Citations

Case Date:
5/7/2014

I tried to call the number listed for reporting parking meter issues and some guy just said hello then hung up on me after asking who I was trying to reach then I tried again and nobody answer. Anyway, twice in the past month I put in $.25 (was dimes and nickels, not quarters, and yes I counted correctly) and it didn't give me the full 15 minutes. Also, the one time I tried my IUCU debit/credit card it wouldn't take it. I don't want to get a ticket for not being able to use a card if that is all I have or for putting in the correct amount of money and not being given the full amount of time. Not sure why either is happening but both are very problematic. Thank you.

closed #138435

Parking Meters and Citations

Case Date:
6/3/2014

Today I parked in spot 115B on the east side of the square. I swiped my card several times, and it kept saying "transaction cancelled". I had just used my debit card at the store with no issues. I dug through the car for change, and was able to pay with change with no issues. But the meter refused to accept my card. I have never had a problem before, and it was very strange.

closed #139073

Parking Meters and Citations

814 S Eastside DR

Case Date:
7/4/2014

Residents at 814 S. Eastside Drive routinely park on their lawn to fit 4 to 5 vehicles in the driveway. There are 2 cars parked on the lawn.

closed #139608

Parking Meters and Citations

418-498 N College Ave

Case Date:
7/29/2014

took my $ but did not give any time.

closed #139609

Parking Meters and Citations

418-498 N College Ave

Case Date:
7/29/2014

took my $ but did not give any time.

closed #145922

Parking Meters and Citations

Case Date:
6/22/2015

I am hoping that i can be credited for my lack of action manually deactivating my parking session. I love the app and convenience of using the app for parking. However, the new pricing model requiring a stop action tripped me up...and I think it is more difficult and not as user friendly. I only parked for 30 minutes ..however, I was charged for the entire day: Transaction Details: Session Id: IC4494037815168R Activated: 6/17/2015 10:28 AM Deactivated: 6/17/2015 10:28 PM Zone: 76133 Location Bloomington, IN Space: n/a License Plate Number: HH1395 Parking fee: $10.75 Transaction fee: $0.50 Total Cost: $11.25 Please let me know your thoughts as I contemplate if I should continue to use the app.. Thanks, Doug

closed #146839

Parking Meters and Citations

2518 E 7th ST

Case Date:
8/2/2015

Parked left wheels to curb in No Park zone. (See selfie)

closed #147812

Parking Meters and Citations

Case Date:
8/29/2015

100 block s. Maple abandon vehicle.