Case Date:

6/26/2018

I started using the parking app about 3 months ago and in those 3 months I have gotten two parking tickets. They are were both dismissed but that is not the point. It takes time to appeal the ticket and it's just a nuisance. I thought that the parking enforcement officer is required to check that an app is not being used and not just base it on the light flashing red. It makes it not worth it to use the app if every 1 time out of 20 I park I get a ticket. I thought it was something you should know so the issue can be looked into.

Case Date:

8/14/2018

The green OK button on this meter is unresponsive, which means you cannot proceed with debit or credit purchases.

Case Date:

8/22/2018

I parked downtown this past weekend to dine out with a good friend - the meter would not take my card at first, then it did, but wouldn't let me remove it (I though I'd have to leave it!). My friend did manage to wrestle it out of the meter, but we had to find coins to pay the meter - THEN - it only registered about half of the coins we inserted, so we lost $ parking so that we might support our local restaurants. Meter #76118 on the south side of the courthouse in front of Fountain Square. I suspect this is not the only defective meter? Might be time for tuneups?

Case Date:

8/30/2018

We parked in parkikng zone 7653 yesterday (Aug. 29) from 3:20-4:20 pm. We tried to put in a $1 coin, but the machine didn't take, so we used quarters instead. The quarters worked, so we tried the $1 coin again, but the machine ate it again. Is there any way we can get our $2 back? I tried calling the office and they transferred me to the person who could issue a credit back, but no one answered the call and the voicemail hadn't been set up yet, so I couldn't leave a message. I appreciate your help.

Case Date:

9/18/2018

Today, I parked on Walnut St, just outside Fountain Square. I initially got $8 in quarters nickels and dimes to feed the meter. At 9:45am, I put $6 of quarters, nickels, and dimes in the meter (which should have made my time expire at 3:45pm). This only gave me time until 12:03pm. I then went back up at 11:45am with my remaining $2 and put the 8 quarters in - which added 30 minutes to my parking time - at $1 per hour, this is incorrect. I then decided that the parking meter was not capable of taking change, so I got my debit card out and paid for the remaining part of the day - to take me to 5:17pm (really wanted 5:30pm, but was sick of fighting with the meter). At this point - I think that the amount I have paid for 7.5 hours is $12.30 (obviously the $0.30 is because I used my card - EVEN though I had change). The amount I should have had to pay for 7.5 hours is $7.50. Even if you give me a refund, I REALLY just want the meter fixed. I will take a picture of the meter before I leave tonight so you are able to determine which meter is malfunctioning. Please feel free to contact me at the email and phone number listed.

Case Date:

4/27/2019

coins stuck. could only use my credit card. this costs extra. too many meters with this problem. so I'm starting to document each time I get one. this is 3 out of 5 parking attempts have I had to use my credit card cuz there's coins stuck in the coin. I don't know if it means it's full of corns whether there's a different problem.

Case Date:

5/13/2019

Washington across from First Methodist. Meter not accepting coins.

Case Date:

7/27/2017

Caller reported that meter #7673 is taking coins but not registering time.

Case Date:

8/18/2017

Near 412 w. 4th street is a meter someone has abandoned their bike for nearly a month with a flat tire. They've hung their bike around the meter but you could easily just remove it. Could this bike please be taken as it obviously has been abandoned and should not be attached to a meter anyway.

Case Date:

8/19/2017

illegally parked truck. I rent a commercial space at 211 North Washington for the last 22 hours there's been a U-Haul truck parked taking up half a parking space and blocking the loading zone which is forcing me not to be able to get my goods in to my location can someone come out in at least ticket this guy