Case Date:

8/30/2018

We parked in parkikng zone 7653 yesterday (Aug. 29) from 3:20-4:20 pm. We tried to put in a $1 coin, but the machine didn't take, so we used quarters instead. The quarters worked, so we tried the $1 coin again, but the machine ate it again. Is there any way we can get our $2 back? I tried calling the office and they transferred me to the person who could issue a credit back, but no one answered the call and the voicemail hadn't been set up yet, so I couldn't leave a message. I appreciate your help.

Case Date:

9/18/2018

Today, I parked on Walnut St, just outside Fountain Square. I initially got $8 in quarters nickels and dimes to feed the meter. At 9:45am, I put $6 of quarters, nickels, and dimes in the meter (which should have made my time expire at 3:45pm). This only gave me time until 12:03pm. I then went back up at 11:45am with my remaining $2 and put the 8 quarters in - which added 30 minutes to my parking time - at $1 per hour, this is incorrect. I then decided that the parking meter was not capable of taking change, so I got my debit card out and paid for the remaining part of the day - to take me to 5:17pm (really wanted 5:30pm, but was sick of fighting with the meter). At this point - I think that the amount I have paid for 7.5 hours is $12.30 (obviously the $0.30 is because I used my card - EVEN though I had change). The amount I should have had to pay for 7.5 hours is $7.50. Even if you give me a refund, I REALLY just want the meter fixed. I will take a picture of the meter before I leave tonight so you are able to determine which meter is malfunctioning. Please feel free to contact me at the email and phone number listed.

Case Date:

4/27/2019

coins stuck. could only use my credit card. this costs extra. too many meters with this problem. so I'm starting to document each time I get one. this is 3 out of 5 parking attempts have I had to use my credit card cuz there's coins stuck in the coin. I don't know if it means it's full of corns whether there's a different problem.

Case Date:

5/13/2019

Washington across from First Methodist. Meter not accepting coins.

Case Date:

7/23/2016

Meter took some quarters without adding time. Took some and added. Meter number in photo

Case Date:

7/23/2016

South side of swuare. Meter number in photo. Some wyarters did not add time.

Case Date:

9/16/2016

Caller reported parking meter #7631, on 7th Street near Walnut, is eating coins. She was able to put in 1 hour's worth of time but then coins weren't registering time on the meter after 1 hour.

Case Date:

11/21/2016

Hi! I'm trying to park in zone 7699 and Park Mobile won't let me start a session, saying there is a network error (not just me, others have same error in app). I don't have change and must go to appointment. Can I appeal successfully if I am ticketed? Thanks!

Case Date:

1/4/2017

I am wondering if parking an RV is allowed in city metered spots. Any rules to give tickets as long as it fits? Thanks

Case Date:

4/29/2017

at 9:45 a.m. 4/29 I tried to use the parking meter app, which i have used many times) on 76118 (i was at "b"). the app said no such parking place. i tried three times making sure i was getting the number right. could have been a system-wide failure rather than this meter. however, while I'm at it, i resorted to analog quarter method. I put two in a glanced down to see I only had 15 min. I put some more in and they registered properly. might want to have someone put a bunch of quarters in to see if this was just a fluke or a problem with this meter. p.s. i actually like the meter system. previously there just was no option to park on the street downtown as all slot always full. now one at least has that option. i think with the free hours in the garages/lot and their proximity, most of the time that should work for most people.