Case Date:

6/11/2024

It’s a beautiful, sunny June day. Several individuals and about 30 campers with 4 counselors are eagerly awaiting the Bryan Park pool to open at 11 am. 11:05 am and the door is still shut, “POOL CLOSED.” Someone calls the pool hotline. Pool is closed till NOON, because it is 63 degrees out. The cooler morning temp did not discourage 35 people at 11 am - and also then had to reschedule their morning plans because of the unexpected delayed opening. Was this delayed closure truly necessary??

Case Date:

5/15/2022

Broken locks on restroom door

Case Date:

7/19/2022

You made sure to label single use restrooms as for "all genders" but in throwing up the rules at the park, you made sure to mention to not change diapers outside of the restroom. But none of them have the labels for changing tables. You are so worries about offending anyone, you left out parents. Great job. Signs would be nice. Or changing tables in each stall. Something so I don't have to lay by 1 year old on the concrete that people have peed on. Thanks

Case Date:

7/22/2022

Why did the poolside basketball hoop at the Bryan Park pool get taken down midway through the summer?

Case Date:

9/14/2022

For The past 2 weeks only one bathroom is unlocked. And in the morning there's a line to get into the bathrooms. If there's two bathrooms they should both be available for use. A lot of pickleball players are here. People walking past the beeline and it seems strange that with two bathrooms you would lock one. They both should be available to the public at all times.

Case Date:

11/30/2022

Why isn't there a ramp leading to the observation area for soccer at Twin Lakes? Tonight I witnessed two individuals in wheel chairs at the complex who wanted to watch the soccer games. The first person had to be carried up and down the stairs and the wheelchair was left near the bottom of the stairs. The second person remained in her wheel chair and the person she was with pulled the entire wheel chair up the stairs, step by step. Why can't the city build a ramp for everyone to use to get up to the observation platform? This is not accessible for people in wheel chairs and it needs to be addressed. Thank you for your time.

Case Date:

12/4/2022

On Sunday 12/4 at about 12:00 PM, I went to use the Electric Vehicle Chargers in the Switchyard parking lot. The two chargers on the south side would not activate when I plugged the cables into my car. I tried both of them. The two north chargers were in use by other cars and appeared to be working. I did not see the power light indicator on the two south stations, so it might just be a switched off breaker or it could be something wrong with the stations. Regardless, it should be looked into.

Case Date:

2/24/2023

I've been playing Ultimate Frisbee in this community for a number of years. One of the more prominent, competitive, and fun seasons in the calendar is Winter League shiv has been held at Twin Lakes for a long as I can remember. I've also played in a few soccer outings on that indoor turf and I can only imagine how many other activities take place on the indoor soccer turf. In some years past, the turf was getting a bit past the normal wear-and-tear stage but this year has been ridiculous. There are some patches of the field that have worn down into the concrete below. This is far past unacceptable. Is love to continue to play Ultimate, soccer, and participate in other activities that may use this turf however if the conditions are not improved, I feel that I will need to seek other locations to enjoy these activities

Case Date:

2/24/2023

I sent this to mcdevitp@bloomington.in.gov, sternerm@bloomington.in.gov, eadsd@bloomington.in.gov, barrickb@bloomington.in.gov today, but I wanted to submit it here too so that it's entered into the uReport records and doesn't get lost. This is in regard to the hole in the turf field at the Twin Lakes Recreation Center, where the turf has worn through to the concrete and almost caused some serious injuries to our league players on Sunday, February 19th. Our league ends after March 5th and I'm worried someone will get seriously hurt between now and then unless something is done to cover or patch that spot on the field during that time. Hi Paula, Rebecca, Mark, and Daren, Thank you for your quick response. I do appreciate that you are inquiring to see if the work can be moved up to spring break week (March 13). However, this doesn't answer my question about what they are going to do to make the field safe to play on in the two weeks before that time. We still have to play on the field during those two weeks (unless of course Twin Lakes would like to refund us the money for those days and reschedule our field time - something that would need to be discussed with the leagues). Is there anything Twin Lakes can do to patch or cover that spot in the immediate term until the repairs can be made? We just don't want anyone to get hurt, and I know of course you must have the same concern. Best regards, Sarah Mosier 765-516-4862 s.e.mosier1@gmail.com

Case Date:

2/25/2023

There have been numerous twisted ankles and slips due to the poorly patched or non existent turf on the indoor turf fields at Twin Lakes Rec Center. Please find a quick fix while leagues are still occuring, and ideally a whole refitting of the field between leagues, it is about time for that after years of poor-quality patches.