Case Date:

7/28/2017

Late last month I made arrangements to have the city sanitation service pick up two old dehumidifiers this morning. Unfortunately when I got up this morning to set them out, I discovered I had no garbage stickers. (I put my garbage can out only about once every three months so I hadn't noticed). I deeply regret having made this mistake, and hope you will forgive me. I will call the sanitation office to reschedule a pickup in August or September. Thank you.

Case Date:

8/2/2017

My grass clipping bags are still setting in my drive. Every one else on my street have had their bags picked. What gives?

Case Date:

8/29/2017

Trash receptacle for Edith English at 914 W Graham Dr., Bloomington, IN 47404 She is living at our house right now and we need to know what to do about the trash pickup receptacle. She has not selected one nor does she know how to select one but she is not even living there now. Please advise.

Case Date:

9/12/2017

I did not receive my trash and recycling carts when everyone else on my street did. I spoke to the men delivering the carts and was told my address was "not on the list." My house was new construction in 2014, so it's a newer address but not that new. I filled out the form online about which sizes I wanted and no one mentioned that my address was unrecognized. What do I need to do to get my carts?

Case Date:

9/18/2017

hello, I noticed that the town dropped off garbage and recycling cans this morning. I saw them dropping them off at everyones houses but when I went outside to bring them in I noticed that none were dropped off in front of our house. I was just wondering if there is a way that we can get them still. Thank you

Case Date:

9/18/2017

Several bags of trash were not emptied from our trash receptacle this morning

Case Date:

9/19/2017

I live in a single-family house--807 W 6th and ordered two small trash cans; came home to find four large. Need these removed and the correct trash cans delivered. Also need a way to double-check that I am not being charged for two large trash pickups per week, so will need a method to check this.

Case Date:

9/29/2017

We got our new trash and recycle bins but didn't get the plastic bag of information. Can you please mail one or drop one off to us? 1026 S Manor Road. Thanks, Rich Pierce

Case Date:

9/30/2017

My wife is disabled and I travel (overnight) during the week. She has muscular dystrophy and is unable to handle the carts. We are on an alley and have a gated section of our privacy fence for trash cans that is right on the alley. Would it be possible for the workers to place the carts back in the gated area for the trash cans so they are not out in the open weekdays?

Case Date:

10/4/2017

The trash was NOT picked up on 10-3-17 at 601 W. Kirkwood Ave. The new trash container is on the Jakson St. side of the house where it has been picked up for years.