Case Date:

10/28/2020

Our trash hasn't been picked up for the past two weeks even though we have left it by the curb both times. Our recycling has been accessed and picked up however.

Case Date:

10/28/2020

Hi, to clarify the previous ticket since I don't know how to respond back on the ticket, the trash people have not been picking up our trash for the past two weeks. I am aware that it is our trash can but I want to see why the trash isn't getting picked up.

Case Date:

11/21/2020

Trash pick up was missed this week. Recycle came, but not trash. Next week is a holiday.

Case Date:

4/20/2021

Our trash on Buffstone Ct. was not picked up Monday. Has trash day changed?

Case Date:

5/5/2021

The trash collectors took only the top bag from our bin this morning, leaving the two below it. Can someone come by to pick these up?

Case Date:

7/8/2021

Recently, when the trash collectors empty the trash from our trashcans they have been leaving the lid on the can open. invariably in will rain and require us to empty the can before putting it away. I've lived here 5 years and this has never happened. Our guys always do a great job collecting the trash. I think a new guy perhaps wasn't trained properly.

Case Date:

7/12/2021

I filed a request for an extra Friday trash pickup using the website. No one picked up the trash. We now have a full can and our pickup isn't until Thursday. I'd like someone to come pick it up today. You should also fix that request system so it works as well as calling. Thanks.

Case Date:

9/1/2021

The previous tenants filled the recycling container with trash/rotten food. City will not pick it up. Can we get a new recycling container since it's so disgusting?

Case Date:

10/4/2021

The trash or recycling truck drove through the median area in the middle of the cul de sac in between 500 and 501 South Arbutus Drive. This left deep tire ruts in the grass. City trash and recycling truck drivers normally back down our street since the trucks are too large to navigate the turn-around. The driver today may have been unfamiliar with this practice.

Case Date:

10/21/2021

Not the first time when my trash bin is only half emptied by garbage pickup. I realize there are a lot of houses to go through, but the least you all can do is FULLY empty my trash bin.