Case Date:

6/2/2020

I am following the new requirements for recycling. Week after week they go by and won't empty my kart. I've got surveillance video of them not even opening the lid at times. Also I've asked politely for an extra waste kart or a larger one. They never return my calls nor do they even acknowledge my request. I have a family of 6 and we consume a lot of trash. So I sometimes overflow the kart and they will dump in and then charge me 10 dollars per bag and also charge me a fee for items outside the can. They obviously don't like me. I just don't want to have bags outside my cans throughout the week. Ive asked over and over and over and nothing. So im left to this option. Can you please take action and help me. Thank you

Case Date:

9/11/2023

I live at 900 E 1st St. On Mondays, there is a single trash pickup nearby that occurs shortly before 5 a.m. Trucks then return later. Is this early truck from the City, and if so why does it come so early to just one home?

Case Date:

7/18/2022

Someone left a bag of trash near the roundabout connecting W Arlington Rd, W 17th St and N Monroe St across from Tri-North Middle School. The trash has spilled over into the lanes of traffic and could be hazardous. Picture of location attached.

Case Date:

3/14/2022

No trash picked up today for me or my neighbors in the 700 block of South Park Avenue. Recycles were picked up, though, so apparently this is not some obscure holiday?

Case Date:

3/22/2022

This morning when the recycling crew picked up they knocked over our trash can and left it! Trash all over the road, driveway, and in the yard. Do better people and be considerate, knock it over...pick it up!!

Case Date:

4/3/2022

I have ask over and over for trash cans and they will not get me any and this woman keeps giving me fine and it is not my fault so I want to appeal this fine because I would not have this problem if I had trash cans

Case Date:

4/5/2022

Hit my new truck with trash can after they pick up 2 weeks in a row. 522 S.Village ct cul-de-sac

Case Date:

5/24/2022

i not see trash truck get our trash only recleycle

Case Date:

6/8/2022

Just wanted to say it's nice we have good and reliable trash and recycling in park ridge east overall. Keep it up.

Case Date:

9/4/2022

To enhance accessibility for mobility wheelchairs, could sanitation workers please replace empty bins on grass off sidewalks? I am talking about the new sidewalks and walking path on West 17th that are situated by the curb without a grassy strip between the sidewalk and curb. Disabled people have difficulty navigating wheelchairs on trash day. Neighbors place their bins correctly at night but sanitation workers unload the empty bins willy-nilly on the sidewalk. It will take more work but hopefully they understand. Sanitation workers do a great job.