Case Date:

7/31/2023

Recycling was picked up as normal this morning, but trash can was not picked up. There was no note on it, and I don’t think we did anything out of guideline.

Case Date:

8/26/2023

Our recycling bin is missing out of the back alley

Case Date:

9/7/2022

Sofa & Futon cushion have been dumped in alley

Case Date:

7/7/2023

paid for an extra trash pick up but never was picked up

Case Date:

5/25/2020

collection truck seems to have knocked over my trash bin but not taken away my trash (mostly baby's used diapers!). What do I do?

Case Date:

12/21/2023

Both our trash binn and our recycling bin were damaged by sanitation workers early Tuesday morning. The hinges are broken on both,and they were found tossed on the sidewalk.

Case Date:

5/2/2023

recycling not picked up yesterday, might be b/c neighbors insist on parking illegally on yellow, not allowing 6' between car/trash. i have a uReport #183459 asking city to repaint yellow in hopes of getting them to stop

Case Date:

10/31/2023

It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM

Case Date:

7/8/2021

Recently, when the trash collectors empty the trash from our trashcans they have been leaving the lid on the can open. invariably in will rain and require us to empty the can before putting it away. I've lived here 5 years and this has never happened. Our guys always do a great job collecting the trash. I think a new guy perhaps wasn't trained properly.

Case Date:

3/16/2020

Hi Cleanup and Sanitation department, When I went outside today to bring in our trashcans this is what I saw (picture on left). The trash truck was there as we have just installed video cameras. This isn't the first time that our trashcans seem to be thrown around our driveway and I have complained about it before. This happened again and it was only our trashcan that was tipped over and I didn't report it. Our neighbors have the exact same size trashcan that we do and theirs are never tipped over like ours are (see photo taken today). We wish the trash collectors would slow down a bit and stop tipping over the trashcans. It damages not only the trashcans, but also our driveway that we paid $1600 to get resurfaced. I would appreciate if somebody would get back with me regarding this. It is frustrating and damaging to our property.