Case Date:

9/12/2022

Hey just wondering why our trash hasn't been picked up?

Case Date:

11/15/2021

I own four apartments at 813-819 S Washington through Yukon Properties, LLC. We recently received a notice about trash cans not being timely removed from street side. Can you provide the serial numbers for the trash cans that were issued to each apartment: #813 #815 #817 #819 Once we know the specific serial numbers we can make sure each unit is responsible and accountable for their cans. Thanks

Case Date:

6/18/2024

Trash container stolen. Please replace at no charge per Adam Watson and Rhea Carter

Case Date:

9/1/2021

The previous tenants filled the recycling container with trash/rotten food. City will not pick it up. Can we get a new recycling container since it's so disgusting?

Case Date:

7/26/2022

I found my trash can like this after this morning's pickup. My guess is that it was replaced too close to (or partially in) the road after pickup and it was struck by a vehicle. I also noticed another bin on my block with this same kind of damage.

Case Date:

9/12/2022

For the past two weeks our trash and recycle have not been picked up, but our neighbors have. We have paid our bill and we have followed all of the rules listed on your website. The only problem I can see is perhaps the trash and recycle cans were too close to each other, but they had been moved (over 4 feet apart from each other) prior to this Monday morning pick up. We would like our things to be taken, and if possible before the next weekly pick up. Thank you!

Case Date:

1/31/2023

My trash bin was damaged on Jan.24,2023 after collected the trash by City Government. Will you provide me a new one or help me to fix it?

Case Date:

5/17/2023

Hi, My trash cans have been damaged yesterday (Tue May 16th) while the trash truck was picking up our trash. Attaching the photo as well sharing a video link. https://drive.google.com/file/d/19CnoiREi1gK__R2icVtKSebsq4RrIc3w/view?usp=sharing Can you please help to address this issue. Thanks & Regards, Rajesh Pardeshi

Case Date:

6/2/2020

I am following the new requirements for recycling. Week after week they go by and won't empty my kart. I've got surveillance video of them not even opening the lid at times. Also I've asked politely for an extra waste kart or a larger one. They never return my calls nor do they even acknowledge my request. I have a family of 6 and we consume a lot of trash. So I sometimes overflow the kart and they will dump in and then charge me 10 dollars per bag and also charge me a fee for items outside the can. They obviously don't like me. I just don't want to have bags outside my cans throughout the week. Ive asked over and over and over and nothing. So im left to this option. Can you please take action and help me. Thank you

Case Date:

9/11/2023

I live at 900 E 1st St. On Mondays, there is a single trash pickup nearby that occurs shortly before 5 a.m. Trucks then return later. Is this early truck from the City, and if so why does it come so early to just one home?