Case Date:

1/13/2021

Last week my trash was picked but not recycling. This week recycling was picked up but not trash. Could you please have someone swing by and get the trash? Thank you!

Case Date:

3/13/2023

Trash placed in recycle bin

Case Date:

4/23/2024

When our trash can was emptied, the wheels came off. In fact, I can't even find one of the wheels. How do I go about having the can repaired or receiving a replacement wheel? Thanks!

Case Date:

6/18/2024

The lid to my gray trash bin has been holding on by one hinge for months. It is now gone for good. Can it be replaced> Bin number 7171668

Case Date:

11/3/2023

There was a pretty severe car wreck from a car that left Dunn St and ended up in our back yard. A lot of bulky debris remains that won't fit in our trash can. How do you suggest we get it removed? It's close the storm drain.

Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

7/25/2022

Hello, we have not gotten trash collection going on a 4 week in a row. The recycling gets taken, and the trash is: 1) not overflowing 2)everything is in a trash bag so there’s no loose trash. But it is still untouched week after week. I do not understand the issue and was wondering if we could get told what the issue is and if we can get an alternate pickup day set up to finally get the trash taken. Thanks!

Case Date:

2/20/2020

This past Monday our entire street's trash was not removed. When will normal trash removal resume, and what can we do about having two weeks' worth of trash? Thank you!

Case Date:

4/25/2020

Someone stole my trash can! 500 n prow ave apt 2. 47408 michael worden

Case Date:

2/2/2021

We have the former resident's waste receptacles on our property that we'd like to have picked up. We ordered the larger ones when we moved in. the former resident had two of the smaller ones, and they are stored outside the garage. Would you kindly schedule a pick-up for the unneeded containers?