Case Date:

3/10/2021

Trash was not picked up tuesday morning and no notice was left as to why. Can was not overfilled, lid was closed, properly spaced. Recycling was picked up.

Case Date:

12/30/2020

Our wheel fell off of our trash bin and it broke the plastic piece and it wont come back on. So i was wondering do we get a replacement or do we just fix it our selves?

Case Date:

11/8/2022

My trash was not picked up this morning. My bin was knocked over and broken and I noticed the rest of the neighborhood has been picked up. I did not get a notice sticker that it wasn't picked up.

Case Date:

7/13/2022

Looks like the trash pick-up missed our cul-de-sac in Park Ridge East. Trash still in container and myself and numerous neighbors still have gray trash cans out.

Case Date:

10/14/2022

Pallet has been here for couple months. Can the city please remove this?

Case Date:

7/18/2023

Hello sanitation team, I first want to thank you all for installing a trash enclosure outside our building to help with the trash flow. I wanted to ask if at all possible if we can get a lid on the regular trash side that is the same size as the recycling side as our plastic platter fit in that hole and we has seen a significant amount of loss in this item due to our outdoor seating. Please let me know if we can do this it would be amazing to take care of. thank you.

Case Date:

9/2/2022

This has been going on for weeks now. Our trash has not been picked up for 2 weeks IN A ROW. We have called sanitation and the city multiple times now about this issue. Going 2 weeks without pickup, we’re going to have a lot of garbage. After about 3 weeks of not receiving trash pickup, they proceed to STILL not take any of our trash. This is getting really ridiculous and to add on top of it, they give us a warning FOR THEIR ISSUE. Why don’t they do their job and find our trash bins every week that we have on the curb instead of just driving by them each week. This issue needs to be fixed asap.

Case Date:

1/27/2021

This morning when I went out to gather up my carts I noticed that the bar that goes across the middle of the front of my small trash cart was only in one hole. The bar fell completely off completely as I pulled the cart up the driveway. I assume that bar is essential for emptying the cart. Do you have any advice about how I can get the bar to fit back in both holes? At the moment it’s in one hole and angled up at about a 30 degree angle, which doesn’t seem very useful. Just out of curiosity, what is the expected life-span of the carts? They are already starting to look beat up. My recycling cart has a piece missing on the corner of the lid. Linda Woods Sent from my iPad

Case Date:

9/27/2023

Resident reported their trash tote has been stolen.

Case Date:

2/21/2022

all trash and recycling on madison and maker way are overflowing, and have been for weeks