Case Date:

4/22/2022

Every day after trash and recycling pick-up, there are pieces of trash and recycling all over the road, sidewalk, and yard.

Case Date:

5/5/2021

The trash collectors took only the top bag from our bin this morning, leaving the two below it. Can someone come by to pick these up?

Case Date:

12/26/2023

I forgot to put my trash out for 12/26 pickup. Is it possible to do that now? My home is at the corner of Huntington & Blarney Stone Lane in Eagle Ridge.

Case Date:

1/30/2020

Only part of our trash got emptied out of our can

Case Date:

4/23/2024

When our trash can was emptied, the wheels came off. In fact, I can't even find one of the wheels. How do I go about having the can repaired or receiving a replacement wheel? Thanks!

Case Date:

11/3/2023

There was a pretty severe car wreck from a car that left Dunn St and ended up in our back yard. A lot of bulky debris remains that won't fit in our trash can. How do you suggest we get it removed? It's close the storm drain.

Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

7/25/2022

Hello, we have not gotten trash collection going on a 4 week in a row. The recycling gets taken, and the trash is: 1) not overflowing 2)everything is in a trash bag so there’s no loose trash. But it is still untouched week after week. I do not understand the issue and was wondering if we could get told what the issue is and if we can get an alternate pickup day set up to finally get the trash taken. Thanks!

Case Date:

3/14/2022

Miss Picking Trash and Recycle

Case Date:

2/20/2020

This past Monday our entire street's trash was not removed. When will normal trash removal resume, and what can we do about having two weeks' worth of trash? Thank you!