Case Date:

3/14/2022

The city's garbage and recycling trucks are tearing up the circular median between 500 and 501 South Arbutus because they are too large to turn around in the cul-de-sac. I have reported this issue several times. I can arrange with the other residents of our street to put all of our garbage and recycling bins on either the east or west side of the street (whichever is preferred by the truck drivers) to make this easier so that they can back in or back out of the street rather than trying to turn around. Please let me know if you would like for us to do this.

Case Date:

9/12/2022

A trash can and recycling can have wheels that are broken

Case Date:

7/21/2020

My trash bin disappeared after Monday (7/20). I came at noon at home and only the recycling bin was there.

Case Date:

11/9/2022

No one picked up our trash today at 4031 E Bennington Blvd. It was placed out at 10 Tuesday night. Should we leave it out or wait till next week. Recycling was picked up.

Case Date:

6/13/2024

No trash pickup today. What’s the deal?

Case Date:

4/25/2022

You have picked up all of our neighbors trash today but not ours. I am not sure why. Can you come and get it please? Thanks

Case Date:

6/18/2022

I requested an additional trash pickup for yesterday. You confirmed that it was scheduled. It was not picked up. I want to be sure I was not charged for it and let you know I still need an additional pick up in order to catch up on my trash removal. Thanks

Case Date:

6/21/2022

I was just told that our trash was not out last Friday morning at 6:05AM when your crew came by for our extra trash pick we requested. That is not true. It was out Thursday night and I had to haul it back in at the end of the day Friday. Our trash is always picked up by our garage at the curb on Fess which is where it was. We are on the corner of Fess and University. Maybe your crew did not look on the Fess side of our house.

Case Date:

3/30/2024

My trash can lid has broken and I need a new one please. Thank you

Case Date:

10/25/2021

Trash was not collected on our street (600-700 block of South Rose Avenue) today (Monday Oct. 25). Collection is requested since many of the trash bins on this street are small and may not be able to hold 2 weeks of trash.