Case Date:

7/7/2023

paid for an extra trash pick up but never was picked up

Case Date:

9/7/2022

Sofa & Futon cushion have been dumped in alley

Case Date:

8/26/2023

Our recycling bin is missing out of the back alley

Case Date:

6/11/2018

They picked up my recycling, but left the trash in the cart. I left the cart at the curb so they can pick it up. There is not room in the cart for this week's and next week's trash.

Case Date:

7/31/2023

Recycling was picked up as normal this morning, but trash can was not picked up. There was no note on it, and I don’t think we did anything out of guideline.

Case Date:

8/7/2020

Hello - I sent an email to sanitation department Wednesday morning but haven't heard back so trying this route... I live at 1205 S Washington St and our trash can went missing sometime between 1am and 9am early Tuesday morning. I've sent a note around to the neighborhood email list in hopes that someone will notice a random one abandoned in their yard. But so far no one has. A neighbor thinks he may have heard it traveling north on Lincoln near the intersection of Dodds around 2am). What's the next step? We don't produce much trash so could likely skip a week of trash pickup if there's a chance it'll be spotted by your tracking equipment elsewhere. Thanks for your help, Jenn

Case Date:

8/29/2022

I just started renting here and both my trash and recycling containers are broken on top. The lids. So the recycling especially get wet when it rains. Can I get new lids or totes since I just started my own service here?

Case Date:

11/21/2023

Trash can set down in middle of driveway, trash can dumped over in middle of road. This happens more often than not.

Case Date:

2/7/2023

I am a condominium owner at the Woolery Mill Townhomes Section 2, a condominium community located at 1250 West Adams Hill Circle, Bloomington, IN, 47403. Every week, we have over-flowing trash bins. Often, I cannot add my trash to the bins, but must wait until they are emptied (otherwise I would add to the problem). I have photos from several weeks that this has happened. I have submitted this problem to the property management company, Jamar Property Management, LLC, several times. I have lived at these condominiums since August of 2021, and the problem has never been resolved. Would you please intervene? A simple increase of trash pick-up would probably solve the problem. We've also been told that one bin is for recycling and one isn't. But, there are rumors that the "recycle" bin really isn't recycled. No one seems to know for sure and we have not been informed by the management company. Thank you very much for your time, help and consideration. I appreciate it very much. I tried to attach a photo of what the bin looks like today, but I don't see that it was attached. I have several photos with dates that this has occurred continuously. It happens weekly. If you contact me by email, I can send you several photos of this on-going problem. Again, thank you very much for your help. This is a nice community, but the overflowing trash bins are inexcusable, unsanitary, and an eyesore.

Case Date:

5/15/2023

Today I've decided to complain about an issue I started regularly noticing months ago. Whoever is now collecting trash &/or recycling on our street, S. Eagleson Av, in the section between 2nd and Sheridon, is routinely dumping the recepticals on their sides on the ground whereever convenient. (See photo) This morning they left my neighor's on the ground blocking the entry way to our common driveway. When I came to move it, I realized they had also broken the lid. Then as I drove south on S.Eagleson, I saw that this was done all the way to Sheridan, where I assume the truck turned. At least half the bins were on their sides, some in the street. I took four photos the whole way, as well as two of my neigbor's receptical- Unfortunately your portal only allows a single photo, but I have all the others. Please address this situation. There is no reason the recepticals can't be placed upright, but at least they should be neither broken nor left on their sides in the street, on a sidewalk or in the entrance to a driveway. Dan Caner