Case Date:

9/16/2024

My trash container is was broken by the collection truck and needs to be replaced. Lid is broken and wheel axle has been jammed to the side.

Case Date:

4/18/2024

Trash/recycling not picked up today (scheduled day)

Case Date:

11/21/2024

Our trash was not picked up on 11/21/24.

Case Date:

6/6/2024

It appears that the jaws on the sanitation truck has split our container. I would like a replacement as soon as possible. Thanks! Dan McNabb

Case Date:

7/7/2025

We arranged for a large item pickup on July 7, but the large item (a couch) was not picked up. We have not received a return phone call from the city despite calling and leaving a message.

Case Date:

7/9/2025

Re U-Report #204033: Thank you for picking up the couch so promptly! You all rock!

Case Date:

2/15/2024

This morning I was bringing my bins up from the curb and this was the state of my garbage can. The handle on my recycling bin was also broken a few weeks ago. It is still in functional condition. Is it possible to get a replacements for the bins? Thank you

Case Date:

8/22/2024

After our trash pickup this morning, there a few large cracks on our trash bin, including the handle which is broken in half. Is it possible to get a replacement? Thank You!

Case Date:

8/23/2024

After the last trash collection, our bin is broken/cracked in a few places along the top, including the middle of the handle. Is it possible to get a replacement? It's the small size. Thanks!

Case Date:

6/27/2025

Our trash was not picked up on Thursday 6/26, our recycling was picked up. Normally we could wait, however we lost power for over 2 days and our container is filled with perishable food. I have called multiple times today and gave not been able to speak to anyone. Message says they are closed. Please help, we will have an extreme health issue if this is not resolved ASAP. Thank you,