A few weeks back I had an issue with my trash can not being emptied. I was contacted and told that it was a "new trainee" problem. Well, today's trash was not emptied fully again, so more training is clearly required. We have 3 extra people living here because of the pandemic, so I can't store trash that the city won't collect.
collection truck seems to have knocked over my trash bin but not taken away my trash (mostly baby's used diapers!). What do I do?
The wheel from our gray trash container has broken. See photo. We request delivery and installation of a replacement. The container is in our driveway by the garage door. Thank you.
My ticket number is #172669. The correct address is not shown in the ticket detail. Our address is 3240 S Southern Oaks Drive. Thank you. Please advise if you need additional information. I could not determine how to update the existing ticket #172669 so I am sending this correction. Note: I edit the default address before submitting but the ticket does not open with my edit. This may be a software glitch needing correction. Thank you.
Our trash can was not emptied today. This issue has happened more than once. Could you please tell me why? We have done everything that we're supposed to do--the trash can is on the subside and more than six feet away from the mailbox. You pick up trash from my neighbors because I can see the other trash cans are sideways or show other signs of being moved. Why leave us out? I am not happy to come home and have to deal with the trash (yet again) that has become very stinky for sitting there under the sun and will become even more so if I wait for another week. My cell phone is 3145188305. Thanks a lot!
I reported that our trash was not picked up on Thursday as it should have been. I received a message from Rhea Carter at noon, saying "We picked up today." I just checked my waste cart. The cart has not been moved and the trash bag is still in it.
I ordered new service last week. We do not have garbage or recycling bins yet and need them asap! Pls drop them off today! Thank you!
A trash can and recycling can have wheels that are broken
For the past two weeks our trash and recycle have not been picked up, but our neighbors have. We have paid our bill and we have followed all of the rules listed on your website. The only problem I can see is perhaps the trash and recycle cans were too close to each other, but they had been moved (over 4 feet apart from each other) prior to this Monday morning pick up. We would like our things to be taken, and if possible before the next weekly pick up. Thank you!
Hey just wondering why our trash hasn't been picked up?