Case Date:

6/11/2018

Hi, I had a note from the sanitation crew that said my trash was too close too a vehicle (true) and had to be placed on the curb. I live at 419 S Highland Ave. The trash and recycling cans were on the sidewalk, as they always are, so I'm not sure if I'm supposed to put them closer to the street? Also, they are very close to a car because it's the only place they can be put other than the street or the driveway (which is shared) so I'm not sure what I should do. Also, my yard waste wasn't picked up at all, so I'm in a bit of a quandary. I think very highly of the folks picking up the trash and recycling and want to do whatever I can to make it as easy as possible. I'm just not sure how to do that. Please advise. Thanks very much, Deborah

Case Date:

11/3/2023

There was a pretty severe car wreck from a car that left Dunn St and ended up in our back yard. A lot of bulky debris remains that won't fit in our trash can. How do you suggest we get it removed? It's close the storm drain.

Case Date:

11/21/2023

Trash can set down in middle of driveway, trash can dumped over in middle of road. This happens more often than not.

Case Date:

6/18/2018

I would like to file a complaint regarding whomever is picking up our trash and recycling at 422 S. Hawthorne Dr. For the past several months, the sanitation workers have become increasingly careless with throwing empty bins onto our curb, into the middle of our driveway, and even (today) in the middle of the street. While I recognize that the workers are busy, this is a health and safety hazard and we pay too much money in property taxes to receive this sort of inexcusable service. PLEASE ask sanitation workers who pick up trash and recycling on S. Hawthorne Dr. to do their jobs properly and not create more work, let alone health and safety hazards, for residents.

Case Date:

8/8/2024

Trash not collected this morning. Placed on curb last night. Recycle collected.

Case Date:

8/26/2024

We were charged over $300 under sanitation for "Large Item Pick up", however, were not responsible for any items that were allegedly picked up. I have tried to get in contact with the sanitation department for the past month with no avail. I would like to get this issue resolved so I am not responsible for the charges or the late fees that could potentially accrue. Please contact me via email as that is my preferred method of communication.

Case Date:

8/28/2024

4391 W Belle Avenue—trash pick-up was fine, but they never got my recyclables. Went there at lunch to put bins in garage. Left it out thinking that maybe they’re now coming much later for recyclables. I put it back in garage after 5pm as neighbors bins were all away.

Case Date:

8/23/2024

After the last trash collection, our bin is broken/cracked in a few places along the top, including the middle of the handle. Is it possible to get a replacement? It's the small size. Thanks!

Case Date:

8/22/2024

After our trash pickup this morning, there a few large cracks on our trash bin, including the handle which is broken in half. Is it possible to get a replacement? Thank You!