Case Date:

9/23/2021

Can't reach the Sanitation Dept. I want to arrange an extra trash pick up on a Fri. Last Thurs I filled out a Google form for it and received a message saying, 'received and scheduled'! So I took my trash bin down that night. Didn't know if it included recycling and couldn't ask, so I didn't take that bin down. At the end of the day on Friday, my trash bin was still full so I brought it back up to my garage. I've tried 5 times to reach the department this week to get some questions answered and make sure I'm scheduled for THIS Friday, but it rings and rings -- no answer and no voice mail. I've checked the number and it's correct. Is there another way to reach someone and/or get some questions answered??

Case Date:

11/1/2021

Now 2:10 p.m.,Monday, November 1, trash on 700 block not yet collected.

Case Date:

11/4/2021

For the last couple of months, at least, the trash truck is not tipping my can enough to fully dump the trash. Heavy things, such as bags of cat liter are not falling out of the can before the truck finishes dumping it. On Tuesday when they came this problem was worse then ever and half of the trash stayed in the can.

Case Date:

12/1/2021

Other than making it harder for me to retrieve my trash receptical, what might be the purpose of placing the trash container on top of the still full recycle bin? Occurred about 9:15AM 1 Dec 2021 in Hyde Park.

Case Date:

12/16/2021

The trash service available to us at sunny slopes is terrible. This is just one of a dozen houses that now have broken trash cans. Do you replace these or do we have to pay for this persons incompetence?

Case Date:

1/2/2022

Wheel is broken off of trash can

Case Date:

1/9/2022

I am not able to find out what day I can put out my Christmas tree for pickup. The site says it will be picked up according to scheduled yard waste pickup. Then the link takes me a schedule beginning in April.

Case Date:

5/19/2017

I have been unable to get through to Sanitation, so I am using this source to ask 2 questions. How many gallons do the current trash cans hold? I'm asking about the cans which the city now limits in size. Will I be able to change to a different size should my guess about what my needs will be under the new system? Max Skirvin

Case Date:

7/28/2017

Late last month I made arrangements to have the city sanitation service pick up two old dehumidifiers this morning. Unfortunately when I got up this morning to set them out, I discovered I had no garbage stickers. (I put my garbage can out only about once every three months so I hadn't noticed). I deeply regret having made this mistake, and hope you will forgive me. I will call the sanitation office to reschedule a pickup in August or September. Thank you.

Case Date:

8/2/2017

My grass clipping bags are still setting in my drive. Every one else on my street have had their bags picked. What gives?