Case Date:

9/4/2022

To enhance accessibility for mobility wheelchairs, could sanitation workers please replace empty bins on grass off sidewalks? I am talking about the new sidewalks and walking path on West 17th that are situated by the curb without a grassy strip between the sidewalk and curb. Disabled people have difficulty navigating wheelchairs on trash day. Neighbors place their bins correctly at night but sanitation workers unload the empty bins willy-nilly on the sidewalk. It will take more work but hopefully they understand. Sanitation workers do a great job.

Case Date:

9/21/2022

We were left a notice that our garbage wasn’t picked up because it wasn’t bagged. Every single item was in a plastic bag.

Case Date:

9/28/2022

On more than one occasion on a Wednesday morning, there has been a COB garbage truck coming through Sherwood Oaks neighborhood at a high rate of speed. I have witnessed this at least twice. The second time was this morning (9/28/22), at approximately 6:45am. The truck was travelling down Bainbridge from Allendale, and turned left onto Elliston Dr. At the 4 way stop at Bainbridge & Elliston, the driver barely slowed down & completely disregarded the stop sign. Then the driver went down Elliston speeding, presumably down to the park to get the trash there. I witnessed the truck coming back up Elliston a few minutes later, still driving too fast, and disregarding the stop sign again. I know it's early, but kids are picked up at the bus stop at that 4 way stop just a few minutes after 7am, and throughout the neighborhood. We also have a lot of people out exercising in the mornings, & there are no sidewalks on Elliston. Please address this with your staff, but feel free to contact me if you have questions or need clarification. We love our neighborhood & want to keep it safe for everyone.

Case Date:

11/30/2022

For some reason our recycling is not being picked up. It is not the auto truck given we live in Windermere woods and the truck with staff need to come through the ally. We have had it out 3 weeks (pickup is every week, we thought!) but for whatever reason it is not being emptied. Can someone help me understand what we may be doing wrong? 2602 E Windermere Woods Dr. Thank you.

Case Date:

12/29/2022

Trash was not picked up this week although recycling was.

Case Date:

3/9/2023

Trash truck picked up my can so fast this morning at 2006 S Sussex Dr it didn't fully empty. Can you come back and finish the job please?

Case Date:

8/3/2023

My trash wasn't picked up today for some reason. Recycle was taken but not trash and nothing was different from any other time. Thanks :)

Case Date:

9/18/2023

Trash pickup did not occur today on S Manor, south of Sheridan/Southdowns. Looks like the whole block got skipped. Thank you!

Case Date:

9/20/2023

Trash was not picked up on our street today (Wed 9/20/23). Our bin has been out since last night and neighbors have full bins as well. Thank you.

Case Date:

10/1/2023

Have exercise bike to get rid off. Can that be done as large item collection or not?