Case Date:

7/31/2023

Ureport website doesn't work, hangs up on 'processing your service request'

Case Date:

12/28/2023

If you haven't yet finalized the text and layout for the 2024 Sanitation Collection Schedule, there is one improvement: Please print any solid waste pickup date exceptions in a readable font size as part of the Solid Waste & Recycling Checklist. The very fine print listed vertically on the 2023 magnet has obviously been overlooked by residents scheduled for Thursday route pickup. It would also help to have pickup exceptions listed on the website. Thank you.

Case Date:

1/5/2024

i thought roger kerr interim of fire station and i thought john zody left by city what new mayor news relasse said

Case Date:

1/25/2024

Alex Crowley is not responding to reports

Case Date:

2/1/2024

I've tried to report an issue twice and don't think the web form is working correctly. This is from Safari on macOS.

Case Date:

2/23/2024

the uReport website is not submitting my reports. After I hit the submit button, the webpage moves onto step 4 and says "processing your service request" and this step never completes. I don't get an email saying my report was submitting, and my reports don't show up in the online record of submitted reports.

Case Date:

2/26/2024

uReport won't submit any ticket I submit that has a photo attached. It stays on Step 4 indefinitely, saying that it is submitting my ticket but never fully submitting it. When I remove the attached photo and resubmit, the uReport immediately submits and I get an email confirming the ticket was submitted.

Case Date:

5/11/2024

I'm having issues with the UReport website wherein my attempts to submit forms for excessive growth have been unsuccessful. I have been able to reach step 3, but then get hit with a message that says something along the lines of "form processing" or "form submitting." A look at recently submitted reports finds no record of my attempts to submit. It's possible the issue is with my laptop/internet but I'm more inclined to blame the UReport website for these issues.

Case Date:

5/13/2024

Broken pedestrian traffic light. (I tried submitting with a photo, but it never went through.)

Case Date:

5/14/2024

Your u report not working