closed #187097
Website & Web Services Feedback
- Case Date:
- 2/1/2024
I've tried to report an issue twice and don't think the web form is working correctly. This is from Safari on macOS.
I've tried to report an issue twice and don't think the web form is working correctly. This is from Safari on macOS.
the uReport website is not submitting my reports. After I hit the submit button, the webpage moves onto step 4 and says "processing your service request" and this step never completes. I don't get an email saying my report was submitting, and my reports don't show up in the online record of submitted reports.
uReport won't submit any ticket I submit that has a photo attached. It stays on Step 4 indefinitely, saying that it is submitting my ticket but never fully submitting it. When I remove the attached photo and resubmit, the uReport immediately submits and I get an email confirming the ticket was submitted.
I'm having issues with the UReport website wherein my attempts to submit forms for excessive growth have been unsuccessful. I have been able to reach step 3, but then get hit with a message that says something along the lines of "form processing" or "form submitting." A look at recently submitted reports finds no record of my attempts to submit. It's possible the issue is with my laptop/internet but I'm more inclined to blame the UReport website for these issues.
Your u report not working
I subscribed in error to your city sorry I live in Bloomingdale nj could you please unsubscribe me thank you.
Hello! Addresses entered into myBloomington are not coming up with historic designation information. It was difficult for me to find the information about my address, and the only reason I knew to dig was because I happen to have increased knowledge about the HPC and how some of that works. If I didn't know those things, I would never know my house was on the survey. When I finally did find the survey, it's difficult to look through because it's organized by neighborhood, then "scattered sites," not by street address (and it's just a pdf of a list). Luckily I know how to search and could find my address, but again, that's special knowledge that I don't think every user should be expected to have. Please fix this! Thanks!
Reports hang up/ don’t submit if you include a photo. They used to be an option to select the photo size, but that is no longer available. Might have something to do with photo size…
The maps linked to the neighborhood parking permit applications have illegible street names. This is true with the overall map, as well as the first letter size map I tried (for my district.) overall map link is here: https://bloomington.in.gov/gisdata/mapgallery/Parking/ResidentialNeigbhrohoodPermitZones/parkingpermitmap_zone1.pdf
When I try to click on a permit I previously applied for in the Civic access portal, I receive an error message. This prevents me from checking on the status of the permit. I also received this error message two weeks ago when I tried to check on another permit.