closed #188424
Website & Web Services Feedback
- Case Date:
- 5/14/2024
Your u report not working
Your u report not working
the uReport website is not submitting my reports. After I hit the submit button, the webpage moves onto step 4 and says "processing your service request" and this step never completes. I don't get an email saying my report was submitting, and my reports don't show up in the online record of submitted reports.
uReport won't submit any ticket I submit that has a photo attached. It stays on Step 4 indefinitely, saying that it is submitting my ticket but never fully submitting it. When I remove the attached photo and resubmit, the uReport immediately submits and I get an email confirming the ticket was submitted.
I've tried to report an issue twice and don't think the web form is working correctly. This is from Safari on macOS.
Ureport website doesn't work, hangs up on 'processing your service request'
When trying to report a block sidewalk at 620 S. Park Ave., the app gets as far as step four (processing) and never finishes submitting the report
Like others, I had multiple times the "Processing your service request." as final step for a report -- it never finished processing. :/
I'm not sure uReport is working correctly. I've reported a few Bird scooters blocking sidewalks and the process seems to hang at the 4th step, saying that the request is being processing. I did create one earlier today and it progressed to the point where it showed my the ticket that was created. The next one I created did not and appeared to hang at step 4 again.
Your new u report working for me Thanks
Hello Folks, Please consider removing the restrictions on permissible files for uploading. The current size & limited file type is unhelpful for reporting. Under the previous administration, I could snap a photo of the issue & then submit with UReport to the City of Bloomington. With the current site revision, one is unable to send a photo from most cell phones. Thank you.