closed #188420
Website & Web Services Feedback
E 3rd St & S Woodlawn Ave, Bloomington, IN 47405, USA
- Case Date:
- 5/13/2024
Broken pedestrian traffic light. (I tried submitting with a photo, but it never went through.)
Broken pedestrian traffic light. (I tried submitting with a photo, but it never went through.)
I'm having issues with the UReport website wherein my attempts to submit forms for excessive growth have been unsuccessful. I have been able to reach step 3, but then get hit with a message that says something along the lines of "form processing" or "form submitting." A look at recently submitted reports finds no record of my attempts to submit. It's possible the issue is with my laptop/internet but I'm more inclined to blame the UReport website for these issues.
Your u report not working
the uReport website is not submitting my reports. After I hit the submit button, the webpage moves onto step 4 and says "processing your service request" and this step never completes. I don't get an email saying my report was submitting, and my reports don't show up in the online record of submitted reports.
uReport won't submit any ticket I submit that has a photo attached. It stays on Step 4 indefinitely, saying that it is submitting my ticket but never fully submitting it. When I remove the attached photo and resubmit, the uReport immediately submits and I get an email confirming the ticket was submitted.
I've tried to report an issue twice and don't think the web form is working correctly. This is from Safari on macOS.
Ureport website doesn't work, hangs up on 'processing your service request'
When trying to report a block sidewalk at 620 S. Park Ave., the app gets as far as step four (processing) and never finishes submitting the report
Like others, I had multiple times the "Processing your service request." as final step for a report -- it never finished processing. :/
I'm not sure uReport is working correctly. I've reported a few Bird scooters blocking sidewalks and the process seems to hang at the 4th step, saying that the request is being processing. I did create one earlier today and it progressed to the point where it showed my the ticket that was created. The next one I created did not and appeared to hang at step 4 again.