Case Date:

1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

Case Date:

10/8/2018

I am submitting this Ureport on behalf of Upland Brewing. Pete Batule of Upland Brewing contacted me on 10-5-18 to say that Upland has been experiencing significant issues with odor coming from the storm drains on the north side of 11th street directly in front of Upland's patio. The odor is having a negative impact on their patio dining customers. Here is background on the issue as provided by Mr. Batule: Upland has had ongoing issues over the last few years with odors near the patio. They installed a piece of equipment above their lift station (the Peacemaker) next to the patio to neutralize the smell coming from the lift station. It wasn’t until the Peacemaker was installed that they suspected most of the odor was coming from the storm drains. Phil Peden has done some investigation on the storm drains. He noted there is an illicit connection tying to the north side of the storm box. Phil doesn't believe it is tied to a toilet because there isn't paper in it, but perhaps is related to byproduct or a wash drain/sink coming from elsewhere. Upland has dye tested their facility and found no evidence that the connection on the north side of the storm box is connected to their facilities. The odor comes on very strong at times to the point where they have to relocate customers. They notice an increase in odor around times when it rains and storm drain activity increases. James Hall and I discussed this issue on 10/8/18 and James has started to follow up internally at CBU on next steps. Kelly

Case Date:

6/18/2015

Storm sewer inlets (2) both plugged at 3rd & Fess

Case Date:

6/19/2015

Storm sewer grates at SOUTHEAST corner of 3rd & Fess plugged.

Case Date:

11/4/2012

The first storm drain north of Third Street on the east side of Jordan Street is completely blocked. This blockage causes a puddle to form that creates a splash hazard for pedestrians.

Case Date:

3/9/2016

Hole in street near storm drain at bus stop is hazardous to passengers getting on and off bus

Case Date:

8/6/2018

When we get a quick rain the shower downstairs backs up. I was concerned that it was an issue in my pipes but have had the drain snaked. Also I can turn on the shower and let it run for a while. It only happens when it rains and seems that it is getting worse. It's pretty nasty to clean up every time it rains. Is there anything the city can help me with on this issue?

Case Date:

11/24/2013

During last weekend's storms, the storm run-off built up in the ditch in front of my neighbor's house. The blockage may be in front of my house. The ditch in my front yard needs to be dug out.

Case Date:

7/25/2013

Storm pond is not draining properly in Renwick. It has standing water for a week+ and now Mosquitos are breading. Please check.

Case Date:

5/10/2015

An animal about the size of a raccoon has died inside the storm sewer in front of my house. It is emitting an awful smell. It is visible from the storm sewer inlet. Can someone remove it?