Case Date:

1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

Case Date:

10/23/2016

I sent this problem in last week. The resolution was they've been clearing the storm drains but they were not going to pick up the debris and tell leaf pickup. This is going to cause the grass today as it does every fall. In Park Ridge as last year we put our leaves at eight weeks we waited for the leaves to be picked up. If these storm drains are going to have piles of leaves next to them for the next 8 weeks then this intersection is going to flood every single time we have rain. This is at the bottom of Three Hills. And the pile is going to get so large like it did last year 4 by 4 by 3 feet high. That the grass is going to die again. It seems reasonable to have the storm sewers cleared and the debris carried away every time we have a flooding event. If this is not resolved differently I will be contacting the mayor. Thank you very much.

Case Date:

9/27/2016

The storm drain on Eastgate Drive needs to be cleaned off.

Case Date:

9/27/2016

On Morton Street, between 6th and 7th Street, on the West side of the road, the storm inlet has sunk and there is a small void to the side of it.

Case Date:

9/27/2016

Along 19th street, between Walnut and North Washington, on both sides of the road, five storm drains need to be cleaned off.

Case Date:

9/9/2016

Storm drain is backing up and water is starting to reach his front steps.

Case Date:

9/1/2016

Storm ditch is overgrown and needs to be cleaned out.

Case Date:

8/31/2016

At the intersection of Hillside and Eastgate, a storm drain is clogged.

Case Date:

8/15/2016

Storm drain in the parking lot is clogged and flooding the parking lot.

Case Date:

8/15/2016

Drainage ditch needs to be cleaned out. Ditch is not draining.