Case Date:

8/2/2024

Fiber contractor hit house sewer line—sewer is now backed up.

Case Date:

8/4/2024

Fiber install hit water line. Lots of water leaking

Case Date:

11/16/2024

There is a large construction caution sign that was left standing next to the sidewalk by the fiber optic installation crew. It has been here now for over 2 weeks without any obvious work still going on.

Case Date:

12/27/2024

Not sure who to contact for fiber installation issues. The workers installed a plastic access pipe in my front yard in the corner of driveway and sidewalk. Inevitably, a large truck is going to drive over it and crush it, potentially damaging the fiber. They removed the tarp with dirt, so I a now assume they are done? Would like to see this access moved farther from driveway.

Case Date:

2/4/2025

Water main pipe burst, again! Reporting excessive water usage and problem!

Case Date:

2/20/2025

Following up on Case# 200891: There remain two large concrete utility enclosures sitting by the street. One is on the NW corner of Lincoln/8th and another a block further on the NW corner of Lincoln/9th. They appear to be associated with the fiber optic installation. They are just sitting there.

Case Date:

3/18/2025

Driveway was cut to access water leak and gravel was placed in the trench. It has sunk in to the point that I cannot access my garage. The driveway needs to be appropriately repaired. There was no issue with the line running to my house. This is urgent as I have mobility issues and need to park inside my garage.