Case Date:

8/5/2023

water main draining into street on Lincoln just south of Grimes

Case Date:

9/8/2018

The storm drain in front of my house at 2217 E. Wimbleton Ln. clogs multiple times with every rain storm. We unclog it as often as we can, and apparently some neighbors have been helping out when we are away, but we wonder if there is any better solution. It seems like it will be quite hazardous in the winter, since we aren't always available to unclog it.

Case Date:

9/10/2018

Last week I had city utility workers digging holes in my yard looking for what they think might be a water main leak. I think there might be an underground stream. They patched my yard and laid straw, I now have after this weeks storm several large holes in my yard, some large enough to lose a medium size dog in. HELP!!! Your website will only let me upload one photo, I have several pictures if needed, although they don't do it justice. 1514 E. Elliston Drive

Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

8/3/2017

Storm drainage from Graham drive is destroying fences, yards and flower beds. I have left messages for an engineer Phil with no response. This issue intensified when utilities removed trees along Graham drive. Please consider a ditch along Graham drive to direct the drainage to the Creek in the wooded area along Graham near Henderson. I have photos but gave error when I tried to load. With direct email or mailing address I can attempt to send again.

Case Date:

8/26/2017

Soil level is dramatically decreasing by fire hydrant and adjacent side of the street on East Saratoga Drive

Case Date:

9/15/2017

We have an open culvert in our yard that drains rain water from the other side of the street and it seems to be eroding my property. It was suggested to me that I contact the city to see if I can get assistance in fixing this problem.

Case Date:

9/24/2017

Would like update on scheduling of issue 160453

Case Date:

10/5/2017

Drain does not function properly and washes debris out into roadway