Case Date:

11/8/2018

#166419 Drainage or Runoff: Other: Hello, I am a property owner in the shadow creek subdivision and wish to file an anonymous complaint against the owner of the property at 1527 s andrew circle. I could not figure out how to manipulate your location map above so please ignore that address. I am building a house on the adjoining lot and am concerned about the serious flooding every time it rains. It has gotten worse since additional dirt has been added to the lot , and since i last reported the problem to the city last summer. Please see the picture attached and make a drive by for yourself to verify. It may overflow its banks tonight with the heavy rain that is predicted. It could flood my basement and the downhill neighbor potentially. But more important to the neighborhood and the city are the potentials for mosquitoes and even children or animals getting hurt in there. It should be an easy fix for the builder to rework the dirt he put in there to fill in the low spots and raise the grade for natural gravity drainage until he actually builds a house there. Thank you for your prompt attention to the issue . It seems to have been ignored after my previous complaint which was before the previous owner(developer ?) sold it. Thanks, Derk brewer Reported By derk brewer Assigned to Nancy Axsom History 11/5/2018 05:58:36 Anonymous assigned this case to Nancy Axsom Sent notification to Nancy Axsom, derk brewer 11/5/2018 05:58:36 Opened by Anonymous

Case Date:

11/5/2018

Hello, I am a property owner in the shadow creek subdivision and wish to file an anonymous complaint against the owner of the property at 1527 s andrew circle. I could not figure out how to manipulate your location map above so please ignore that address. I am building a house on the adjoining lot and am concerned about the serious flooding every time it rains. It has gotten worse since additional dirt has been added to the lot , and since i last reported the problem to the city last summer. Please see the picture attached and make a drive by for yourself to verify. It may overflow its banks tonight with the heavy rain that is predicted. It could flood my basement and the downhill neighbor potentially. But more important to the neighborhood and the city are the potentials for mosquitoes and even children or animals getting hurt in there. It should be an easy fix for the builder to rework the dirt he put in there to fill in the low spots and raise the grade for natural gravity drainage until he actually builds a house there. Thank you for your prompt attention to the issue . It seems to have been ignored after my previous complaint which was before the previous owner(developer ?) sold it. Thanks, Derk brewer

Case Date:

10/22/2018

Inlet is broken.

Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

10/1/2018

Water runoff is still an issue. I have reported this before and it is causing damage to my yard and basement. This area really needs a sidewalk or curb with storm drains.

Case Date:

4/17/2018

I received the following email: Last year, you helped me and my neighbors deal with some of the water runoff plaguing our yards by installing a new storm sewer manhole. At the time, you mentioned the possibility of adding another slotted drain higher up on the alley to deal with the water that comes down the alley and into my yard. Do you think this is a possibility in the near future? In April, my backyard again was badly flooded with water coming in two streams: down the alley and from Woodlawn. BoI have discussed with Thrasher Landscaping possible remedies. They would involve adding pipes that would attach to the city pipes in my front yard. I am contacting you to see if this is possible. We need to be careful to aid damaging the existing city pipes that run through my side yard. I look forward to hearing from you. Thanks again for the help you provided last summer.

Case Date:

4/16/2018

Ms McGough called last week and asked for any document we have for storm water work we have performed near her house to help resolve ongoing drainage complaints.

Case Date:

2/25/2018

Our neighborhood has had major issues with storm water for several years now, and we'd like to have someone come assess the area to see if there is a breakdown in the storm drain system in this area. The flooding issue begins between 3525 E. Third St. and 3520 E. Park Ln., and builds to the west along the property lines. During times of heavy rain (like we had over the weekend), many of the neighborhood back yards become flooded, and water tends to sit for several days afterwards. I'm sorry I didn't get a picture of the water during the rains yesterday, but will work to submit one during the next rainfall. There appears to be a perfectly adequate stormwater drain in front of 3508 E. Park Ln, but there doesn't appear to be a ditch that will carry the water from between our homes to that stormwater drain. Some help would be greatly appreciated, as we have had water backup in our basement in years past from this issue. Thanks very much for your prompt attention and help. Best regards, Dave & Eileen Henthorn

Case Date:

2/21/2018

Water form the neighborhood is flowing into my yard causing floods and interior damage once saturated. I have a lot of video evidence. I am trying to repair damage on my own, but I can't keep up.