Case Date:

8/7/2026

These two signs, where the trail crosses West Third, make no sense. Why is one sign telling pedestrians the sidewalk at College (presumably) is blocked and another one is telling them how to get to College? And if the sidewalk is blocked (as I believe it still is), why is there no sign telling people how to get to an accessible path, as required by the ADA? Please address this common problem. Thanks.

Case Date:

8/7/2026

This on West Third facing east, approaching the overpass going up the trail. The sign does not leave enough space for people with disabilities to pass according to the ADA. I see this often with construction signs, which are quite common this summer. Please instruct your employees and contractors to comply with the ADA. Thanks.

Case Date:

8/4/2026

It is so difficult to get into the doorway at the lower level entrance to Fountain Square on S Walnut St (the closest entrance to Brightside Cafe) in a wheelchair. The metal transition strip looks bent and doesn't span the full height of the step, so it's not fully wheelchair accessible. Very hard to enter without a push-to-open button in a wheelchair. Still very difficult even if someone holds the door for me, because of the height of the transition. Let me know if you'd like me to show Michael Shermis in-person. Thank you.

Case Date:

8/4/2026

Steel plate over man-hole drain has been dislodged and is a hazard to pedestrians using that sidewalk. There are actually two steel plates in the same area. Too heavy for me to lift and fix.

Case Date:

7/27/2026

Fell on cement slap.

Case Date:

7/23/2026

The property adjacent to me 922 North orris has a huge tree, that I have tried to get them to maintain for nearly 5 years. A week ago a woman that was at the property said there was a new property manager and she would have him call me. No reply. I am disabled and can no longer continue to trim this tree off of the adjoining sidewalk. The sidewalk goes over to the try North swimming pool. It runs between our properties. This tree is so overgrown it's branches get on my roof onto my property all the way down to the ground covering the sidewalk. If we did not constantly trim this you wouldn't be able to walk down the sidewalk to get to the pool or the school. I am so tired of trying to resolve this, I've told the people that cut the grass every week nearly for two years and nobody's done a damn thing. I'm hoping you can help and find out who needs to trim this back. I believe it's rented to disabled guy who's pretty much a recluse. Thank you

Case Date:

7/10/2026

Accessibility issue and lack of closed sidewalk signage. People have been walking through this active construction zone and stepping in wet asphalt. Someone with a mobility aid is not being properly informed of the sidewalk closure and would not be able to get around.

Case Date:

6/21/2026

Bag worms on a city sidewalk tree. Third tree on the left as you enter Arbor Ridge Way off of Sudbury.

Case Date:

6/17/2026

Elevator is frequently broken, there's no communication with residents of this apartment building to apologize or explain why it's broken or when it will be repaired. Last time it was broken starting Nov 20 2025 for 138 days, now it has been broken since May 13 2026, 35 days ago.

Case Date:

6/1/2026

Homegoods is double-stacking their shopping carts and making the sidewalk not accessible. Can't safely go to the left of the post because of the ramp, the right of the post is too narrow for be accessible