Case Date:

10/11/2022

A private utility company cut a large hole in my driveway without permission. After removing that portion of my driveway they dug out what appears to be an area 3 feet deep and at least 2-3 feet wide just underneath my driveway. A piece of plywood was placed on top and is not secure. I’m not only afraid that someone will fall I. The hole, but also that an entire portion of my driveway will collapse into the ground. I have attempted to contact the private company (AT&T) and while they have opened a claim, I have yet to hear back from them in regards to this public safety concern and also how they plan to fix my driveway. My home sits on a very busy and trafficked corner in The Highlands. Lots of pets, small children, families walking all day. In addition, I can already see that area has shifted and sunk.

Case Date:

6/10/2024

Shortly after driving on my street, where there is construction on traffic calming devices, I had a flat tire. There is a screw in it from where the construction crews have been working. We would like to know the process for getting reimbursement for repairs. We will have to replace the tire on a car we have had less than a month because of this. We also would ask that crews clean up the area and remove any hazards; there have been cones (and screws, apparently) in the way of traffic on South Weatherstone Lane. Thank you!

Case Date:

11/15/2023

There is a dangling guy wire at pole #152-572, located at the south end of Madison St. just north of Patterson/Grimes, at west edge of New Hope for Families property.