Case Date:

7/15/2024

On Friday, July 12, a crew from JE Reedy pushed through my double locked gate to clear a path so they could install fiber overhead (in a neighborhood that already has fiber). They seriously cut at least 3 trees: 2 are trees that get no taller than 15 feet, and a pine that was near the pole they needed to climb (Duke has cleared this area for years and never had to hack the pine). They said that they came by on Thursday but they did not leave any notice that they would be working in my backyard so they were trespassing. They could have done their work without destroying my fence row but that would have involved creativity and a little effort. I am sickened, angry and sad and want someone in the City to see this mess and come up with a way to make this right. I have several photos but could only upload one.

Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)