Case Date:

1/26/2015

702 West Allen (rental) 1126 South Fairview 1112 South Fairview (rental) The houses listed above continually have a buildup of trash in their yard. 614 West Allen The yard looks like a junk yard. The continuous supply of trash lying around has attracted pests and dogs to dig in to it. So garbage gets all over the neighborhood. One of the pests that the trash is attracting is skunks. My dog has been sprayed once and I have had a few close calls. This past Saturday a pit bull came out of a large pile of trash and kept barking at me and my infant son trying to defend his treasure. This is my second complaint about trash in this neighborhood (the first time was just about 702). I wish to stay anonymous about my complaints so I don’t make enemies out of my neighbors, especially the ones that own their houses. So please help me resolve this problem. Thank you

Case Date:

9/29/2016

Billing address change request. Addresses removed.

Case Date:

2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?

Case Date:

10/7/2014

Hi, I am interested in participating in the usability testing of your new site. Please contact me with the parrticulation details. Kind regards, Lynne Figg

Case Date:

10/5/2018

Hi! I hope you’re doing well. I came across your resource page bloomington.in.gov/homeless-resources. This is a great list of resources. Also, if you’re open to suggestions, I wanted to recommend an additional resource for inclusion. I think it might make a great addition to your page. Here’s the link to the resource: I’ll be glad to know if you found the resource a fit for your list. No obligations. Just something to help the community. Keep up the great work! Thanks for your time. Regards, Kimberly Ross

Case Date:

2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you