Case Date:

11/25/2014

Request to get street lights on our street. There are kids and families on this street. It's completely dark. All of the lights have burned out. Thanks.

Case Date:

9/8/2017

Street light doesn't come on

Case Date:

9/29/2017

Case #161079 is not complete, the light still doesn't come on! Ask Duke to try it again please.

Case Date:

10/31/2013

I wrote you a week ago about a street light that has gone out on our street. Our neighborhood is really dark and we would appreciate if it can be fixed very soon. We have had 1 attempted burglary and a theft of a truck in the time that I have asked that the street light get repaired. We would really appreciate if this issue can be fixed as soon as possible. The street light in question is the one opposite our property on 1104 S. Covenanter Drive. Also, we think that there was an issue with the street light when it did work as it would stay on 24 hours a day. Thank you.

Case Date:

4/11/2015

What hubris this city has. It wants compliments, but there is no place to complain. I can't even get to the ombudsman anymore. There are no email addresses. I will NOT join any of the social media sites I hate the existence of to contact government. It is wrongdoing to re1quire them. My complaints: 1. The signal at walnut and smith is out of sync with the other signals, wasting gasoline to help idiot bikes. 2. Closing Rogers street is STUPID. They buyilt a bridge to connect Rogers street 20 years agon, and now the idiots in the city want to close it for a stupid tech park that will never be used. Today my wife missed her appointment (and had to pay for it anyway) because you closed streets for a totally unnecessary (LUXURY) foot race. It is supposed to be against state law to hold races on public streets. There was no way to get out of my neighborhood to get to a 9:00 am appointment.

Case Date:

3/6/2017

I'm the homeowner at 2424 E. Cathcart St. A light pole was recently installed, but the light fixture has not yet been installed. The pole is directly in front of our house. We don't want this street light shining into our home windows at night. We are requesting a light fixture on that pole that is a "dark sky" type, which only shines downward, not 360 degrees. That light would otherwise ruin our nighttime, contaminating us with unwanted light from the street. I don't know who is or will be responsible for this installation. Amazingly, no one has contacted us about it.

Case Date:

1/25/2014

As a 25-year-old recent IU Bloomington graduate and current resident of Bloomington, I have seen many problems with the snow removal and road maintenance over the past six years of my residence here. But it wasn't until I began working full-time on the west side of town, commuting daily from Seventeenth Street to Liberty Drive (by way of 45/46 and 37), that I realized just how much of a problem this town has with snow removal. First of all, I'm originally from Northwest Indiana, where snowfall accumulates to more than 3 feet at times and does not have a chance to melt down overnight before another snow fall. My hometown gets lake-effect snow on top of naturally occurring snowfall from the months of November well into early March. This weather does not faze our road workers, nor does it deter our drivers. None of us need chains on our tires, plows and salt of our own, or large SUVs with expensive, winter-weather tires to get to work or to school. Because our roads are plowed and salted before we even wake up in the morning. This is why I find it ridiculous that I cannot get to work, schools are closed and most businesses are closed when there are merely three to four inches of snow on the ground. This just blows my mind. As a full-time employee of a large company located on the West side of town, I commute from near the football stadium to the bypass and onto 37, before using West Second Street to complete my morning drive. When I cannot safely make it to work in the morning, it is a shame. I almost find it laughable that this large, thriving city with so much to offer cannot sufficiently provide for its residents a simple task such as plowing and salting the roads. I'd like to reference the snippet provided on the city's street department website as an example of my bone to pick: "The Street Department is in charge of keeping the City of Bloomington's streets free of ice and snow during inclement weather. Whenever there is a danger of icy or snowy conditions on the roadways of the city, the Street Department will monitor conditions and respond accordingly. When snow or ice begins accumulating on the streets, plowing and/or salting operations will commence." Compared to other cities I've visited in the Midwest, the street department here seems lazy and inept to say the very least. In my hometown, the plows work all night, or at least begin working at 4 a.m. They don't wait for snow to "begin accumulating on the streets" until they *actually* do something, unlike what is written in the description of Bloomington's street department website. I realize budgets are tight and have likely already been set for 2014, as far as city services are concerned. But some re-organization of services, I feel, is in order. Some suggestions for improvement of this essential city service would be to prepare accordingly for bad weather by salting the roads prior to snowfall and ice accumulation. This way, as the snow and ice melts during the early hours of the evening, the salt will help to prevent ice from forming on major intersections (such as 45/46 and North Walnut Street, where I almost slid into a full spin this morning while making a turn at 10 miles per hour) and major roadways like Highway 45/46 and Highway 37. Last night, at 6 p.m. when I got home from work, I already had a winter weather advisory pop up on my phone that stated snow accumulation was possible throughout the night, and that ice was possible as well. If I'm just a basic resident receiving this notification, then surely a city employee of the street department would receive it. Or *should* receive it. Another suggestion would be to employ plows that will work at 4:30 in the morning, or earlier, to ensure the roads are clear. I feel this is imperative. Most people who work in this city cannot get to work at 7 a.m., let alone 8 or 9 a.m. on some days, because absolutely *nothing* has been done to ensure the safety of the roads during snowy/icy weather. This causes people to miss work, students to miss important classes and city businesses to lose customers and money. When it all is said and done, I cannot believe that this city cannot take well enough care of its roads - preventative care - to ensure the safety of its roads, when other cities have the ability to clear and salt and prepare for this weather (exponentially worse weather) without breaking a sweat. This isn't just a northern Indiana person speaking, this is a Bloomington resident speaking. And I would rather not have to call off work for a measly 3 inches of snow, when I can remember going to school as a child when there were 3 feet of snow on the ground - because the streets were clear. Thank you for hearing me out and I hope something can be done. Sincerely, Amanda Jacobson

Case Date:

8/27/2018

Hi, My boyfriend and I were looking to get married on the weekend of September 14th so I wanted to ask how quickly we could get married after getting a license from the county. Thank you

Case Date:

5/20/2018

Dear Mayor Hamilton and the city of Bloomington, I am contacting you and your office regarding the problem with the deer in our neighborhood. Once again, the deer are a problem for us and they are outright dangerous. I am not sure what the city is planning on doing with the problem, but I almost feel like I want to hire a sniper (and I am an animal lover) to get them off of our property or now purchase a BB gun. I am not a violent person, but I am at my wits end regarding this issue. Will the city only do something once a deer kills a child? I have heard of stories of dogs being killed by deer as well as homes being trashed by deer who have somehow gotten into somebody's home. The latest is that my wife got a broken ankle because of a deer and it required a trip to the ER at Bloomington hospital along with missed work for both of us. Luckily we have health insurance, but for those who don't...it is a very expensive endeavor that could have been avoided if the city would do something to cull these animals. Lately we have seen a herd of 8 deer roaming around Somax. I would like your opinion on how you plan to fix this problem because I do see this as a problem in our city and especially our neighborhood. Also, I heard that the city has a 2 million dollar surplus this year and wondered if that meant we would finally get the sidewalk and repair of the dangerous culvert that has been promised to the former owners of our house as well as to us. Our taxes go up every year (Judy Sharp just assessed another increas of $50,000 to our home value which raised our taxes again quite drastically). We can't seem to ever get a break from her with her assessments every year and it is quite frustrating. Every year we pay more and more taxes and get absolutely nothing for it. Again, I would appreciate your thoughts on this matter. Thanks. Best, Ingrid Faber 1104 S. Covenanter Drive Bloomington, IN 47401

Case Date:

5/22/2018

How can I find out if the entrance ramp to 37 south is open from 3rd Street for evening traffic? thanks.