Case Date:

6/27/2014

The Solid Waste District hours are terrible. I was just turned away at 5:34pm as were a bunch of others (cars lined up behind me trying to leave the lot, so they expected it to be open too). If the hours were friendly to the people trying to recycle they would be open MORE on the weekends, not less. And they would be open MORE after 5pm, not open during 9-5. Unless you're trying to pick up recycling primarily from servers and bartenders, these hours do not make sense.

Case Date:

8/18/2014

When trash and recycling is picked up on my street (S. Washington), sanitation employees throw the empty cans and bins back down, which is both very loud early in the morning and had resulted in damage to my trash cans and bins. Monday mornings, the sidewalks of S. Washington are strewn with the cans and bins that have been tossed (rather than set) back on the sidewalk.

Case Date:

7/17/2018

My recycling didn't get picked up today. It was on the curb last night.

Case Date:

7/30/2018

FYI: a random, non-city employee man, who had a dog with him, was taking cans out of the recycling toters on my street this AM. In my opinion, this should be discouraged.

Case Date:

8/1/2018

My garbage and recycling was just dumped into the same truck. I live on Spicewood Lane and saw this at 10:25 Aug. 1 Is my recycling being reycycled?

Case Date:

10/30/2018

I have a large amount of cardboard is it possible to put this with my bins. I understand if there is additional cost. The cardboard can be flattened it is just really large. Thanks for your help!

Case Date:

5/22/2017

My recycling was not picked up this week, and no notice was left as to why. 418 E Hillside Dr

Case Date:

6/2/2017

I HAVE CALLED THE SANITATION DEPT. 5/31, 6/1 AND THIS MORNING AND HAVE NOT RECEIVED A CALLBACK. I HAVE A LARGE METAL CABINET AND WOULD LIKE TO PUT IT OUT FOR PICKUP. DO I NEED TO PUT (2) $2 STICKERS ON IT AND CAN I PUT IT OUT ON ANY TRASH PICKUP DAY.

Case Date:

6/12/2017

You seem to have missed pick up of recycling at 804 S Park Ave

Case Date:

6/20/2017

Today on June 20 2017 I was standing at my window watching the Recycling Pickup crew look at my Recycling and decided not to pick it up so they write me and leave a note saying it's not properly sorted. I am getting very upset with the recycling pickup. They like to pick and choose when they want to pick up my recycling. I sort out my recycling the same way every single time and sometimes the choose to pick it up and sometimes the choose not to. This time they decided not to , and I can almost guess it's because it rained last night and got the paper bags a little wet. So they was to lazy to pick up my recycling. This is very messed up. Big time. Please have someone call me to discuss this issue because it's getting really ridiculous. They should not be working if they do not want to do their job right.